Job Description

Grow with us...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

Grow with us...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

As a Concierge at 1 Hotel Copenhagen, you will be the face of our hotel, creating memorable experiences for every guest who walks through our doors. You will handle various tasks such as assisting with guest requests, managing reservations, and maintaining a seamless flow of operations throughout the hotel. Your ability to multitask, stay organized, and maintain a calm demeanor under pressure will be key in delivering the outstanding service that 1 Hotel is known for. If you have excellent communication skills, a passion for hospitality, and a strong knowledge of local attractions, we want to hear from you!

About you...

• Previous experience in a Concierge or Guest Service role in a luxury hotel.

• Highly knowledgeable about local attractions, restaurants, nightlife, and entertainment, including theatres, and city landmarks.

• Fluent in both oral and written English, with excellent communication and customer service abilities.

• Detail-oriented, with the ability to follow verbal/written instructions and handle multiple tasks simultaneously.

• Maintain a professional appearance and demeanor that aligns with 1 Hotel’s brand and culture.

• Flexible working 24-hour operation, including holidays and weekends, to meet the business needs of the hotel.

• Additional language skills are preferred but not required.

About us…

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfilment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:

• Designed by Nature work environment.

• Competitive salary.

• Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!

• SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.

• Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travellers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.

About us...

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.