Job Description

Concierge

Oakmont Gardens | 301 White Oak Drive, Santa Rosa, CA 95409

Pay Range: $19.00 per hour

Schedule (Part-Time): Thursday, Friday, and Saturday

Be the First Smile They See. Be the Voice They Remember.

At Oakmont Gardens, the Concierge is the heart of our front desk—a warm, welcoming presence who ensures every resident, guest, and team member receives exceptional service. If you're a friendly, organized multitasker with a passion for helping others, we invite you to join our extraordinary senior living community.

What You’ll Do:

• Greet residents, visitors, and team members with warmth and professionalism.
• Answer and direct incoming phone calls with efficiency and courtesy.
• Assist residents with inquiries, requests, and scheduling needs.
• Maintain a clean, organized, and secure front desk and lobby area.
• Manage visitor logs, package deliveries, and community announcements.
• Support the coordination of events, appointments, and transportation.
• Respond to emergencies or resident alerts per protocol.
• Provide general administrative support to the management team.

What We’re Looking For:

• High school diploma or equivalent required.
• Prior customer service or front desk/reception experience preferred.
• Strong communication and interpersonal skills.
• Proficiency with basic computer systems (Microsoft Office, email, etc.).
• Friendly, calm, and professional demeanor.
• Ability to multitask and handle occasional high-pressure situations.
• Must be able to sit, stand, and walk for extended periods and lift up to 20 lbs.

Hospitality Promises We Live By:

• We greet warmly, by name and with a smile.
• We treat everyone with courteous respect.
• We anticipate needs and respond promptly.
• We always ask, “Is there anything else I can do for you?”
• We maintain professionalism and attention to detail at all times.

Why Work at Oakmont Gardens?

• Be part of a team that values connection, care, and community.
• Enjoy a supportive work environment with growth opportunities.
• Make a meaningful impact every day in the lives of seniors and their families.

Apply Today

Be the difference at the front desk. Join Oakmont Gardens as a Concierge and bring warmth, order, and hospitality to every shift.

Oakmont Gardens is an Equal Opportunity Employer