Benchmark Senior Living

Concierge

Benchmark Senior Living  •  Newton, MA (Onsite)  •  12 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!
We are hiring a Concierge to join our team! Is personalized service your specialty? Our Concierge is the face of the business and key to each resident and guest experience. This front desk role is for those who love hospitality.

Responsibilities include but are not limited to:
• Exemplifies the Benchmark culture of Elevating Human Connections with every interaction.
• Provides an excellent first impression to residents and guests projecting a welcoming, professional image at all times.
• Functions as the "hub" of communications throughout the community for our residents, visitors and staff.
• Is a high level multi-tasker, able to manage numerous tasks/projects simultaneously.
• Pays great attention to detail, is observant and intuitive.
• Hotel/Resort experience a plus.
• Demonstrated passion for serving people.

Requirements:
• High school diploma or general education degree (GED) preferred.
• One to three years customer service experience and/or training; or equivalent combination of education and experience.
• Excellent telephone communication skills
As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:

• 8 holidays & 2 floating holidays
• Discounted Meal Program
• Paid Training & Company-provided Uniforms
• Associate Referral Bonus Program
• Physical & Mental Health Wellness Programs
• 401k Retirement Plan with Company Match
• Medical, Vision & Dental Benefits
• Tuition Reimbursement Program
• Vacation and Health & Wellness Paid Time Off
*Eligibility may vary by employment status
Benchmark Senior Living

About Benchmark Senior Living

Benchmark is a leading provider of senior living services in the Northeast and is dedicated to transforming lives through the power of human connection. Founded in 1997 by Tom Grape, Benchmark employs 7,000 associates and operates more than 65 senior living communities in over eight states. Benchmark has been honored with numerous employment and industry awards. For 18 straight years, Benchmark has been named one of Boston Globe’s Top Places to Work, while also being consistently recognized as a top employer by FORTUNE Magazine, the Age Friendly Institute, and others. Benchmark is also certified by the Great Place to Work Institute since 2018.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Waltham, MA
Year Founded
1997
Social Media