RED Hospitality & Leisure

Concierge

RED Hospitality & Leisure  •  $33k/yr  •  Key Largo, FL (Onsite)  •  1 month ago
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Job Description

Job Location: RED Hospitality at The Bungalows - Key Largo, FL 33040
Salary Range: $17.00 - $17.50 Commission
Travel Percentage: None
- Providing service at the Hotel Concierge Desk
- Providing guests with area information – dining, land and water activities, transportation, sightseeing, etc.
- Initiate and follow up with guests’ requests received in person and through other communications
- Confirming guest requests and reservations
- Booking guests onto excursions
- Researching and providing guests with additional information as requested by the guest
- Communicating guest resolutions with appropriate Staff/Departments on property
- Additional responsibilities as assigned by the Management Team
- Other duties as assigned.

Qualifications
- High School Diploma or its equivalent from an accredited institution (Preferred)
- Previous experience in customer service, concierge and/or equivalent work experience a PLUS
RED Hospitality & Leisure

About RED Hospitality & Leisure

RED Hospitality and Leisure is the largest luxury Watersports operator for hotels in South Florida, the Caribbean and Hawaii.

Established in 2018, RED partners with premier brands across the most exclusive islands to bring unique, one of a kind land and sea based experiences to our mutual guests from around the world. Our clients include The Ritz-Carlton, Autograph Collection, Westin, Grace Bay Club, The Bungalows, Margaritaville Key West, Havana Cabana, Pier House, Grand Wailea and others.

Daily snorkel and sunset trips disembark from our hotels every day with full catering menus, live music and sightseeing tours, while leisurely guests enjoy our on-site offerings, including hobie cat sailing lessons, kayak and SUPs rentals, best in class snorkeling equipment and boutique retail shopping.

We exist to create the Christmas card moments, the stories told around the dinner table and our goal is to create customers for life, by delivering consistent products and services our guests can enjoy across our portfolio of destinations.

Selected as a three time honoree by Great Places to Work, we pride ourselves on creating lifelong opportunities for hospitality-focused individuals as well, unlocking the ability to build a career in leadership, finance, human resources, concierge, sales, beach, sailing, retail, food and beverage, crew, maintenance, and captains, offering the ability to cross-train and transfer to more than six islands across the world.

Our core values of professionalism, performance, individual development and hyper-growth have led the company to expand from the USVI to Key West, Key Largo, Turks and Caicos, BVI and Hawaii, with more than 250 employees across the organization.

Come join us on the water!

Industry
Travel & Hospitality
Company Size
51-200 employees
Headquarters
Miami, Florida
Year Founded
Unknown
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