Job Description

Robina Shopping Centre, Start Monday 13 April 2026

Green Life is one of the fastest‑growing clinic and dispensary groups in Australia. We’ve developed a healthcare model that streamlines patient care and improves access to alternative medicines.

Our Mission: To improve quality of life by simplifying access to plant‑based medicine. Our Vision: A world where plant‑based medicine is seamlessly integrated with mainstream healthcare.

We are seeking a warm, organised Clinic Concierge/Medical Receptionist to join our team. In this role, you’ll coordinate appointments, greet patients, manage scheduling and records, and deliver excellent customer service. As the first point of contact, you’ll play a key role in creating a positive patient experience and maintaining a calm, professional store environment.

You’ll be joining a motivated, high‑performing team where your work genuinely shapes how the business runs. This role suits someone who brings steadiness, clarity and professionalism to a busy environment — someone who communicates with calm, respect and good judgement. Our culture is professional, transparent and supportive. We communicate openly, develop our people, and expect accountability and effectiveness

You Will Also Enjoy

• Joining an expanding company during an exciting growth phase
• A collaborative, focused and driven culture that rewards high achievers
• Competitive salary and package
• Helping shape the future of the cannabis industry as it grows into a multibillion‑dollar market
• 5 weeks of annual leave after 3 years of service
• 30% discount across the group

Responsibilities:

• Greet patients and visitors in a friendly and professional manner
• Schedule appointments and manage patient records
• Answer phone calls and respond to patient inquiries
• Verify patient insurance information and collect co-payments
• Maintain a clean and organised reception area
• Assist with administrative tasks as needed

What You Bring

• 2-3 years in customer service
• Management or Medical clinic experience preferred
• Excellent communication skills
• Ability to juggle multiple daily tasks through a range of mediums (phone, computer, in person)
• Computer proficiency, ideally with Google suite
• Availability to work a rotating roster including weekends
• Ability to be on feet for extended periods, caretaking the store and greeting clients

If this sounds like the right next step for you, we’d love to hear from you.