*Proficiency in English is a must and conversational Japanese is beneficial
*Must have Japanese citizenship or Eligible 'Work in Japan permit' / COE holder
Become a Concierge and guide our guests through unparalleled experiences. Your extensive knowledge of local attractions, dining, and events will allow you to craft personalized itineraries that delight and inspire. Serve as a key point of contact for guests, delivering personalized assistance and ensuring an exceptional experience throughout their stay. Handle guest requests for special arrangements such as transportation, restaurant reservations, event bookings, and dry cleaning, coordinating with appropriate service providers to fulfill their needs. Provide guests with comprehensive information about the hotel, its amenities, and local attractions, including special events and activities. Efficiently respond to guest inquiries, calls, messages, and requests, ensuring timely resolution by coordinating with relevant departments such as Bell Services and Housekeeping.
Established in 1966, HMI Hotel Group has grown to own and operate a diverse portfolio of 46 properties all across Japan offering a range of brands in a way to meet and exceed the guests expectations. Under the principle Life is a Journey, our properties are classified into 7 brands: Creston Hotels, Crown Palais, Seapark & Greenpark Resorts, HMI Ryokans, Hotel Wellness, Top Wellness, and Pearl City.
With over 13.7 million guests each year and over 5000 employees, HMI Hotel group is the 8th largest hotel chain in Japan. HMI has advanced both regional and national tourism efforts in Japan through the National Tourism Policy Framework Committee by contributing to the development of local tourism infrastructure. Throughout the years, HMI Hotel Group has been granted numerous Industry, Travel and Tourism awards in recognition of its contribution to communities across Japan.
