Job Description

Job Details

Level Management Job Location Gils - Grand Prairie, TX 75050 Position Type Full Time

Proof of the Pudding is an award-winning catering company throughout the Southeast with a commitment to creating quality culinary concepts from scratch. This standard was upheld through the expansion into Sports and Entertainment Hospitality Services by providing elevated concessions and premium offerings to collegiate stadiums, PGA golf tournaments, International Boat Shows, Professional Sports Teams, & more.

We are seeking a Concessions Manager to lead the team and logistics of our concessions operations at the Dallas Arboretum and Botanical Gardens located in Dallas, TX. This position will be responsible for supervising day-to-day planning, oversight of all concessions areas, and coordination with 3rd-party partners. The ideal candidate has experience in large-scale concessions operations and is a hands-on leader with a focus on team development.

Responsibilities:

• Overseeing and effectively managing day-to-day operational duties to ensure all functions run smoothly from start to finish.
• Responsible for communication between Proof of the Pudding and the client; serves as the first point of contact for all inquiries from the center and is responsible for nurturing this relationship.
• Maintains a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations; securing revenues; and maintaining security systems.
• Meets venue financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; and initiating corrective actions.
• Communicating financial statements, P&L reports, and other requested documents to Proof of the Pudding Corporate.
• Managing and developing the leadership team by encouraging growth, mentorship, and ongoing development for managers and hourly staff.
• Organizing frequent meetings and maintaining open lines of communication with sales, operations, concessions, and culinary teams to ensure seamless daily coordination.
• Managing existing and creating new relationships with 3rd-party vendors, recruiting new partnerships, and overseeing contract negotiations and the onboarding process of subcontractors.
• Setting and upholding operational standards for staff, including uniform expectations, customer service policies, consistency in service presentation, and fostering a positive and productive workplace culture.
• Responsible for all ordering, logistics, and oversight of warehouse inventory and supply management.
• Managing the team responsible for daily operations; leading by example and developing employees to reach their full potential.
• Supporting operational needs on-site to ensure smooth coordination of daily activities, including set-up, service flow, and closing procedures.
• Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to operations.

Performs other related duties as necessary.

Qualifications

Required Qualifications

• Degree in Hospitality, Management, or related field
• 5+ years of leadership experience in Food and Beverage Operations and/or concessions.
• Must live near or be willing to relocate to Dallas, TX.

Specialized Qualifications:

• Budgeting and/or financial focused mindset
• Team building & leadership
• Hands on leader with drive to get the job done
• Knowledge of POS systems and processes, preferably Square

Work Environment

The work environment for this position will be a variation of office work and day-to-day operations and movement. This position will often move throughout the gardens. Events may take place in indoor or outdoor settings.

Physical Demands:

• Prolonged periods of sitting at a desk and working on a computer.
• Prolonged periods of standing, moving throughout a kitchen and venue, bending, lifting, and reaching.
• Ability to perform physical tasks; such as but not limited to, lifting approx. 30 lbs.

COMPANY CORE VALUE AND COMPETENCY REQUIREMENTS

• Business Acumen - Demonstrate comprehension of the job, including policies, practices, and relationships. Possess the expertise and skill levels required of the job and perform with quality.
• Dedication - Dependable, reliable and follows through on projects from inception to completion. Willing to put in as much time as necessary to complete tasks. Demonstrate a win-win attitude: “see it, own it, solve it.”
• Ethics and Integrity - Acts with integrity, honesty and knowledge that promote the company’s culture, values and beliefs while maintaining the highest standards of professional conduct.
• Safety & Security - Observe safety and security standards. Use equipment and materials properly. Comply with safety standards and personal protective equipment requirements. Report potential unsafe conditions or practices to appropriate person immediately. Promote restaurant safety, cleanliness and security compliance at all times.
• Teamwork - Cooperate and be willing to work as a team player to achieve goals and tasks accurately, efficiently and timely.
• Communication - Communicate clearly and effectively with mutual respect, understanding and trust to fellow associates, managers, supervisors and guests. Listen carefully to opinions and views of others; state understanding of what has been heard.
• Initiative - Contribute new ideas and suggestions to enhance productivity and efficiency. Be proactive in troubleshooting problems or issues and take action to mitigate potential problems.
• Adaptability & Planning - Possess the ability to learn new tasks and adjusts well to new situations. Perform well under tight time schedules and pressures to change direction quickly.
• Service Orientation - Demonstrates a sense of urgency. Is welcoming, friendly and smiles when visible to guests.

Position Salary & Benefits:

• Competitive pay based on experience.
• Proof is pleased to provide all full-time eligible employees with Basic Life and AD&D as well as long term disability at no cost to employees.
• Full-time eligible employees may choose to enroll in optional benefits, including Medical, Dental, Vision, and Voluntary Life and AD&D, Short Term Disability, Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospitality Indemnity

Proof of the Pudding and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.