STADIUM CONCESSIONS ADMINISTRATOR
Department
Food & Beverage Operations / Concessions
Reports To
AGM of Concessions
The Concessions Staffing Coordinator & Administratoris responsible forcoordinating all staffing and administrative functions for stadium concessions operations. This position ensures that concession locations are adequately staffed for all events through effective scheduling, recruitment support, onboarding coordination, attendance tracking, and workforce communication.
Staffing Coordination
Develop and manage staffing schedules for all concession locations.
Create andmaintainemployee schedulesin accordance withthe Collective Bargaining Agreement (CBA), seniority, availability, and operational needs.
Prepare staffing rosters, deployment sheets, sign-in sheets, labor reports, and other event documentation.
Record and track call-offs, late arrivals, no-call/no-shows, and staffing changes.
Verify employee attendance by conducting location (bed) checks and reconciling staffing assignments.
Print and distribute staffing reports, attendance reports, labor reports, and other operational documentation.
Assign employees to work locations and update staffing assignments as operational needs change.
Coordinate staffing levels based on event attendance projections and operational needs.
Maintain staffing rosters and employee availability records.
Coordinate last-minute staffing adjustments and fill open shifts as needed.
Recruitment & Onboarding Support
Assistwith recruiting concession team members and seasonal employees.
Schedule interviews and hiring events.
Coordinate onboarding activities for new hires.
Monitor completion of required training and certifications.
Workforce Administration
Maintain employee records and staffing databases.
Track attendance, tardiness, and labor metrics.
Enter, reconcile, andmaintainemployee tip records for all applicable departments.
Monitor scheduled versus actual labor andcommunicatedvariances to department leadership.
Process payroll time edits andensuresemployee time records areaccurate
Assistwith payroll verification and reporting.
Generate staffing reports for management review.
Event Operations Support
Serve as the staffing contact during events.
Coordinate employee check-in and check-out procedures.
Assistmanagers in resolving staffing challenges.
ASM Global is the world’s leading venue management company and producer of live event experiences. Acquired by Legends in 2024, with over 400 premier venues worldwide, ASM Global operates and invests in the world's most important stadiums, arenas, convention centers, and theaters, including entertainment districts and mixed-use developments.
We produce over 20,000 live events annually, welcoming more than 164 million guests each year. As the global leader in content programming and revenue optimization, our best-in-class management leverages the latest data-driven marketing strategies to deliver maximum value and profitability for venue owners.
Beyond the walls of our venues, ASM Global is actively working to invest in people, strengthen our communities, and protect the environment. Our corporate social responsibility platform, ASM Global Acts, embodies a refreshing, modern commitment to social equity and global sustainability. A robust and growing DE&I initiative, commitment to local purchasing, and prioritizing green innovations (with an industry-leading 50+ certified green venues) are just a couple of examples of ASM Global’s impactful, environmentally friendly outlook.
As the global industry leader, we understand the importance of setting an exceptional example while having a great time doing it.
