Job Description

Posting number: 2025-069

Department: Civic Center

Job classification: Concession Worker

Posting type: Open

Categories: Administrative Assistant, Clerical & Data Entry, Customer Service, Custodial, Office and Administrative Support

Summary

We are seeking several customer-service oriented candidates to perform food preparation, set-up, sales and clean-up of activities for concession sales for Civic Center events and perform other related work as required.

This is responsible sporadic and/or on-call work involving food and beverage sales and preparation work at the Civic Center facility. The work is performed under the general direction and supervision of the Concessions Supervisor, but some leeway is granted for the exercise of independent judgement and initiative. Must meet physical requirements of the job as follows: Assist in preparing and serving meals, snacks and beverages. This position requires heavy lifting and the ability to stand and/or walk for prolonged periods of time; keep all kitchen, servings and beverage areas clean and organized. Help to ensure all food products are held and served at proper temperatures. This position requires the use of excellent customer service skills when dealing with the public, supervisors and co-workers. Must exhibit good communication, reading, writing and math skills. Positive attitude and high work ethic is a must.

This position is covered under a Collective Bargaining Agreement between the City-County of Butte-Silver Bow and the Butte Civic Center Cashiers and Concession Workers MFPE, Local No. 7765

https://www.co.silverbow.mt.us/2018/Union-Contracts

Examples of duties

Examples of Essential Work (Illustrative Only)

• Prepares cooked foods in Civic Center kitchen and transports to concession sales area;
• Stocks boxed foods and serving containers in concession sales area;
• Fills food orders taken verbally from customers;
• Registers sales, collects money and makes change;
• Cleans concession sales and food service area and equipment at the end of each shift;
• Carry out duties while giving excellent customer service;
• Performs related work as required;

Required Knowledge, Skills and Abilities

• Thorough knowledge of food service equipment, products and safety and sanitiation standards;
• Ability to perform food preparation and sales;
• Ability to communicate well with the Concessions Manager, Butte Civic Center Manager and Assistant Manager, food preparation and sales staff, customers and the general public both orally and in writing using technical and non-technical language;
• Ability to establish and maintain effective working relationships with other Civic Center employees, supervisory personnel, food and beverage providers, merchandisers and community organizations;
• Ability to carry out duties while giving excellent customer service;
• Ability to prepare accurate and reliable reports containing sales and inventory information;
• Ability to operate a cash register;
• Ability to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions;
• Ability to perform a wide variety of food preparation tasks with accuracy and speed under the pressure of time-sensitive deadlines;
• Ability to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology;
• Ingenuity and inventiveness in the performance of assigned tasks.

Qualifications

Acceptable Experience and Training

• Graduation from high school preferred, preferably supplemented by training in food preparation; and
• Some experience preparing and serving food and beverage products preferred including excellent customer service skills; or
• Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work.

Required Special Qualifications

• Must be at least 18 years of age.
• Must be a resident of Butte-Silver Bow during employment according to Butte-Silver Bow Ordinance. See below.
• 2.08.010 Residence during employment. From and after October 1, 1979, all employees of the local government of Butte-Silver Bow shall be bona fide residents within the boundaries of Butte-Silver Bow during the period of their employment by the government of Butte-Silver Bow. (Ord. 85 § 1, 1979)”

Essential Physical Abilities

• Sufficient clarity of speech and hearing, with or without reasonable accommodation, which permits the employee to communicate well with supervisors, food service workers, customers and the general public in person and over the telephone;
• Sufficient vision, with or without reasonable accommadatoin, which permits the employee to prepare and sell beverages, foods and supplies;
• Sufficient manual dexterity, with or without reasonable accommadation, which permits the employee to operate food preparation and beverage dispensing equipment;
• Sufficient personal mobility, with or without reasonable accommodation, which permits the employee to transport food and food preparation equipment, to lift up to 50 pounds , and to clean counters and floors.
• Sufficient stamina, with or without reasonable accommodation to stand and/or walk for

The City-County is an Equal Employment Opportunity Employer. It does not discriminate on the basis of race, color, religion, sex, age, national origin, physical disability, or veteran status.

The job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities. Tasks and duties of the employee may differ from those outlined above.