Macy's

Concession Supervisor - Saint Larent, South Coast Plaza, Full Time

Macy's  •  Costa Mesa, CA (Onsite)  •  3 hours ago
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Job Description

  • Day-1 Medical, Dental, Vision Benefits for eligible colleagues
  • Competitive Pay
  • Paid Time Off
  • Flexible Holiday Time-Off & Flexible Scheduling
  • Instant access to earned wages with PayActiv
  • Enhanced benefits: pet, home & auto insurance & more
  • 401(k) plan options available
  • Bonus earning opportunities
  • Growth potential opportunities
  • Employee Discount at Bloomingdale’s & Macy’s Stores

About:

Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale’s like no other store in the world. Across all brand touchpoints—from Bloomingdales.com to our newest small store concept, Bloomie’s—everyone plays a critical role bringing our mission to life. Our inclusive culture promotes diversity of background, thought and opinion. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative, while having a lot of fun along the way.

Luxury Concession Shop Managers are on the forefront of both the colleague and customer experience. Through an inspirational leadership style, strong interpersonal skills and solid business acumen, the Concession Shop Manager guides the selling journey and inspires their team to bring the Bloomingdale’s mission to life. A successful Bloomingdale’s Concession Shop Manager possesses an inherent passion for people whether it is recruiting, onboarding and developing you’re your team or ensuring the customer receives an outstanding experience regardless of why they are in our stores. A Luxury Concession Shop Manager oversees a multi-million-dollar single vendor component of the overall store business. In today’s retail environment, our leaders are flexible and agile supporting sales results, merchandising and visual standards and ensuring shop’s operational functions are completed efficiently.

Essential Functions:

  • Observe, coach and role model customer-centric selling behaviors at all times
  • Require and champion use of selling technology to support a seamless customer experience
  • Lead and educate the team on relationship selling, building a client book and driving outreach to maximize business
  • Actively support total concession shop and store priorities and establish self as an available and engaged leader
  • Develop collaborative business partnerships with Concession Vendor Partners
  • Lead team on the operational functions of the concession shop including merchandising, floor plans, logistics,
  • visual directives, shipments, transfers, inventory accuracy and stockroom maintenance.

Qualifications:

  • Associate's Degree and 3-5 years direct experience required
  • 3-5 years related experience
  • Practices open and continuous communication, values keeping others informed, effectively presenting
  • information in a clear, concise manner
  • Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at
  • many levels
  • Ability to think creatively, strategically and technically
  • Ability to work a flexible schedule based on the Concession Shop and Company needs

Essential Physical Requirements:

  • Requires periods of walking, standing, communicating, reaching, crouching and climbing ladders
  • Frequent use of computers and other technology, necessary to perform job functions, including handheld
  • equipment, cash register and ability to process register transactions
  • Frequently lift/move up to 25lbs

This job description is not all inclusive; additionally, Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. – including Macy’s, Bloomingdale’s, and Blue Mercury – is an equal opportunity employer, committed to a diverse and inclusive work environment.

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Macy's

About Macy's

Macy's is America’s store for life. The largest retail brand of Macy's, Inc. (NYSE:M) delivers quality fashion at affordable prices to customers at approximately 640 locations in 43 states, the District of Columbia, Puerto Rico, and Guam, as well as to customers in more than 100 international destinations through leading e-commerce site macys.com. Macy's inspires fashion exploration and discovery through the most desired family of exclusive brands for her, for him, for the home, and via our dynamic mobile and social platforms. We know the power of celebration, demonstrated through decades of memorable experiences created during Macy's 4th of July Fireworks® and Macy's Thanksgiving Day Parade®, as well as spectacular fashion shows, culinary events, flower shows, and celebrity appearances. Macy's flagship stores – including New York City’s Herald Square – are internationally renowned and preeminent destinations for tourists. With the collective support of our customers and employees, Macy's builds community and helps make a difference in every market we serve, supporting local and national charities by giving nearly $50 million each year, plus 146,000 hours of volunteer service. For more than 160 years, Macy’s has, and continues to, make life shine brighter for our customers, colleagues, and communities.

Industry
Retail & Ecommerce
Company Size
10,000+ employees
Headquarters
New York, NY
Year Founded
1858
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