Job Description

Our Brand

Synonymous with accessible luxury, casual glamour and an ineffably Australian appreciation for the good life, Oroton is the preeminent luxury lifestyle brand in Australia, founded in Sydney in 1938. Oroton has become one of Australia’s most prestigious and iconic brands, celebrated and loved for its unique heritage and ability to stay at the forefront of international trends. Today, all of our products are designed in Australia by our talented design team and crafted using the finest materials which are sourced from around the world.

The Role

We’re seeking a dynamic and inspiring Concession Manager to lead our David Jones Queens Plaza Concession In this pivotal role, reporting to the Dual Site Manager, you will empower your team, drive commercial excellence, and ensure every client experiences the refined service and sophisticated presentation that define the Oroton brand. You’ll bring proven premium or concession retail expertise, a passion for cultivating meaningful client relationships, and the energy to thrive in a fast‑paced retail environment.

This is a full-time role , working a Tuesday–Saturday roster. Join us to lead, inspire, and make your mark on the World of Oroton!

You’ll excel in this role if you enjoy:

• Leading and inspiring: You'll be coaching a dynamic team to become brand ambassadors, enhancing our strong and supportive culture
• Energising operations With your enthusiasm, manage day-to-day store operations, including recruitment, performance management, sales, customer service, and rostering
• Driving visual excellence: Execute promotional and visual merchandising initiatives in collaboration with our VM team, ensuring our store always catches the customer’s eye
• Strategising and collaborating: Work with regional, state, and national management to develop store-specific strategies and initiatives

What you’ll bring to Oroton!

• A proven track record of leading retail teams to exceptional results, consistently achieving KPIs and driving strong commercial performance
• Meticulous attention to detail and a proven ability to deliver personalised, relationship‑led clienteling experiences
• An attitude that thrives in fast‑paced, high‑volume retail environments while maintaining a premium standard of service
• An elevated styling approach and a genuine passion for luxury product, craftsmanship and brand storytelling
• Experience in recruitment, people leadership and performance development. The ability to identify talent, nurture potential and guiding your team to shine
• A flair for delivering promotional and visual merchandising moments that captivate clients and bring the brand to life
• A positive, inspiring leadership style that energises your team and creates a memorable in-store atmosphere every day

Some benefits on offer as an Oroton employee include:

• Generous remuneration package, including: a bonus structure on offer, Team incentive programs and Oroton product discounts!
• A structured training plan to learn the ins and outs of Oroton’s 5 P’s
• Enjoy discounts with WHEREFIT to gyms, ICONIC Sport, Adore Beauty & HelloFresh
• Training and development opportunities for all team
• 12 weeks' paid parental leave for all eligible permanent employees
• Fun, supportive, and dynamic team culture

Does this sound like you? If you're ready to bring the excitement to our store and steer this new team towards success, we would love to hear from you! Apply today and ignite your career with Oroton!

You must have full Australian working rights to be considered for this role.