Job Description

Part-time team members who meet the requirements are eligible for:

• State Applicable Time Off

• Pet Insurance

• 401(k) Retirement Program with Employer Match

• Employee Assistance Program

• TAO Savings Marketplace

• Employee Discounts and much more!

Preparation of Food and Beverage for guests. Interacts with the restaurant guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Provide warm hospitality to all guests. Provide prompt, efficient and timely customer service within a fast-paced environment, with speed and precision being a top priority

• Take accurate orders from guests in the queue. Prepare and serve food and beverage items. Present bills for payment and process transactions

• Have an in-depth knowledge of the ingredients and how to serve the food and beverage items, to enable you to answer guests’ and coworkers’ questions with confidence

• Perform opening, closing and running side work daily

• Clean & sanitize all surfaces, equipment, and workstations as necessary or on a schedule set by management

• Organize Food and Beverage display and counter areas to standard and restock all items to meet minimum stocking levels

• Work as a team with other Concessions Attendants, Server Assistants and Food Runners to provide the best service

• Transportation of equipment using hand trucks, dollies, or other moving equipment

• Load and unload equipment to designated areas as required

• Navigate equipment through tight spaces and around obstacles safely

• Assist in the setup and installation of equipment to follow destination layouts

• Follow specific instructions for proper placement and configuration

• Assist and/ or complete additional tasks as assigned

TRAINING REQUIREMENTS:

• Tao Group Hospitality in-venue Concession and Bar Attendant training

EDUCATION/WORKING KNOWLEDGE:

• Minimum 1 year customer service experience or equivalent related Tao Group Hospitality experience required

• Previous experience in a high-volume restaurant/nightclub/lounge

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

• Ability to write, read, and verbally communicate

• Must have good positive energy throughout the day

• Must be able to print legibly for Team Members, management, and guests to read

• Must be able to stand for extended periods of time

• Must be able to move quickly

• Must be able to push and lift up to 75 lbs. with or without assistance

• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume

• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

• Exposure to cleaning materials

• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment

• Maintain a professional, neat, and well-groomed appearance adhering to Company standards

• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner

• Ability to maintain confidentiality

• Ability to handle a fast-paced, busy, and somewhat stressful environment