Landmark Group

Concept Manager (Home Centre)

Landmark Group  •  State of Kuwait (Onsite)  •  17 days ago
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Job Description

Sales and Commercial Performance

  • Prepare and participate in the preparation of sales budgets
  • Maximize sales and profitability of the concept
  • Maximize productivity targets (sales per sq.ft, ATV, Conversion etc.)
  • Formulate and implement retail strategies and procedures in discussion with the Territory Head and Concept Heads
  • Control costs within budgetary guidelines
  • Identify internal and external commercial opportunities
  • Ensure effective Stock and Space Management
  • Conduct SWOT review to analyze the customer profile
  • Provide monthly feedback on competitor and event activities
  • Suggest improvements based on benchmark practices

Inventory Management & Stock Distribution

  • Ensure effective Inventory and Warehouse management for the concept in the territory ( order management, stock consolidation, movement and transfer, optimum stock utilization, stock return and shrinkage)
  • Review and analyze stock and sales reports monitoring over and under stocks , implementing corrective action to be taken
  • Review and effectively deal with fast / slow lines, new ranges and end of ranges and implement necessary action
  • Ensure pricing of merchandise as per norms and matrix format
  • Provision of monthly feedback to Concept on sales, stock positions and product feedback

Business Management & Development

  • Strategize and seek opportunity for concept expansion in the territory- Properties
  • Manage roll-out of new projects and time bound implementation of projects
  • Research and look for good property and locations
  • Understand Territory dynamics (demographics, consumer behavior, market understanding etc.)

Operational Standards and Management

  • Prepare Territory operating plan (new store, seasonal and store) and ensure effective implementation
  • Ensure all the stores are in compliance with the store operating and customer service standards
  • Ensure all the stores are in compliance with the company policy on employment and state laws, health and safety standards
  • Ensure all the stores portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
  • Ensure all store sales, promotions are planned effectively, executed and promptly and maintained professionally

People Management

  • Manage and support in team recruitment
  • Conduct staff welfare activities (housing and transport)
  • Ensure that all new recruits understand their job and inducted well within the company
  • Assist Area retail manager in grievance handling and disciplinary actions
  • Ensure skill development of showroom staffs through Learning & Development
  • Monitor and appraise the performance of retail staffs in coordination with area retail managers and developing individual career plans.
  • Set KRA's for direct reports and conduct performance appraisal
  • Oversee staff deployment and drive motivation levels of the direct reportees
Landmark Group

About Landmark Group

Founded in 1973 in Bahrain, Landmark Group has grown to become one of the largest and most successful omnichannel retail and hospitality conglomerates, with presence across 17 countries in the Middle East, Africa, India and Southeast Asia. Based in the UAE since 1990, the Group owns and operates 21 established homegrown and 4 franchise brands across an extensive network of more than 2,200 outlets, encompassing a gross leasable area of 30 million square feet.

Landmark Group's success is driven by its diverse portfolio of established brands, across multiple retail categories, offering a comprehensive range of products across fashion, home, groceries and electronics. These include Centrepoint, Max Fashion, Home Centre, Babyshop, Splash, Shoemart, Lifestyle, Viva, Emax, Home Box, Styli, Shoexpress, Spar and Easybuy.

Beyond retail, Landmark Group has diversified into the leisure, fitness and hospitality sectors with brands like Fitness First, Citymax, Fun City, Fun Ville, Zafran and Carluccio’s. The Group boasts unparalleled logistics capabilities, owning the MENA region's largest privately-owned distribution hub - Omega Logistics and Logistiq, which offers state-of-the-art third-party logistics services.

Landmark Group places a strong emphasis on delivering exceptional value and achieving customer satisfaction throughout its comprehensive product range. Across its loyalty programmes, the Group enjoys a loyal customer base with more than 35 million active users.

The company has a dedicated workforce of more than 53,000 employees and continues to be certified as a Great Place to Work (GPTW) since 2017.

Industry
Retail & Ecommerce
Company Size
10,000+ employees
Headquarters
Dubai, AE
Year Founded
Unknown
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