Job Description

Salary Range: $18/hour - 25/hour

Primary Purpose:

Provide technical support and assistance to school sites and district staff in the use of the district's endpoint devices, peripherals, software applications, and other technologies. Provide onsite technical work to install and maintain computer equipment and other technologies and escalate to appropriate team members as needed. Assist in developing and delivering instructional technology support and training materials for district end users.

Qualifications:

Education/Certification:

High school diploma or GED required. Bachelor's degree in related fields preferred.

Special Knowledge/Skills:

• Clear and concise oral and written communication skills; analytical, organizational, and prioritization skills; flexibility and adaptability in dealing with rapidly changing priorities and demands.
• Ability to install, maintain and repair computers and peripherals.
• Ability to install and maintain network cables and related equipment.
• Ability to diagnose problems and perform repairs of audio/visual equipment and other technologies used in a classroom setting.
• Ability to communicate technical information to technical and non-technical personnel.
• Ability to deliver high-quality customer service in a timely and professional manner.
• Ability to work a flexible work schedule.

Experience:

Three (3) years of related experience.

Major Responsibilities and Duties: