University Medical Center of Southern Nevada (UMC)

Computer Technician

University Medical Center of Southern Nevada (UMC)  •  $52k - $81k/yr  •  Las Vegas, NV (Onsite)  •  4 hours ago
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Job Description

Posting number: 26-CTAMBQ3

Department: IS DEV - UMC - 8540

Job classification: Computer Technician - 15452

Posting type: Open

Categories: IT and Computers

Summary

EMPLOYER-PAID PENSION PLAN (NEVADA PERS)

EMPLOYER-PAID PENSION PLAN (NEVADA PERS)

COMPETITIVE SALARY & BENEFITS PACKAGE

As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor hospital of the Las Vegas Medical District, offering Nevada’s highest level of care to promote successful medical outcomes for patients.

UMC is home to Nevada's ONLY Nonprofit Level I Trauma Center, Verified Burn Center, and Multi-Organ Transplant Center. In 2026, we became the FIRST and ONLY Magnet®-Recognized hospital in the state, reflecting UMC's nursing professionalism, teamwork, and superiority in patient care.

Position Summary:

Installs, maintains and provides user assistance for computer hardware and software including installing cables and peripherals, testing data line connections, performing inventory control and troubleshooting problems

Examples of duties

Education/Experience:

Equivalent to two (2) years of college level course work in computer sciences or a closely related field and experience in the installation and troubleshooting of computer hardware and software, OR; two (2) years of experience in the installation and troubleshooting of computer hardware and software.

Qualifications

Additional Requirements:

  • Minimum of 2 years of experience in a technical support role, preferably in a healthcare environment. Proven experience in providing remote and on-site technical support.
  • Preferred: Relevant certifications such as CompTIA A+, Network+, or equivalent.
  • Valid Nevada Driver's License and willing to travel to various locations for on-site support.
  • Must have open availability.

Technical Skills:

  • Proficiency in diagnosing and resolving hardware and software issues.
  • Strong knowledge of Windows and Mac operating systems.
  • Familiarity with hospital-specific software, hardware and electronic health record (EHR) systems.
  • Understanding of network configurations, protocols, and troubleshooting. Experience with remote support tools and ticketing systems.

Communication Skills:

  • Outstanding verbal and written communication skills.
  • Ability to explain technical concepts clearly to non-technical users.
  • Outstanding customer-service skills with a focus on customer satisfaction.

Problem-Solving Skills:

  • Strong analytical and troubleshooting abilities.
  • Ability to handle multiple issues simultaneously and prioritize tasks effectively

Compliance and Security:

  • Knowledge of healthcare regulations and compliance standards (e.g., HIPAA).
  • Understanding of data security and privacy practices in a healthcare setting.

Supplemental information

Knowledge of:

Computer and LAN hardware and software; documentation and user instruction methods and techniques; record keeping principles and practices; department and hospital safety practices and procedures; patient rights; infection control policies and procedures; handling, storage, use and disposal of hazardous materials; department and hospital emergency response policies and procedures.

Skill in:

Installing, maintaining and troubleshooting computer hardware and software; using and instructing others in the use of computer hardware and software; performing preventive maintenance on computers and peripherals; inventorying computers and peripherals; maintaining clear and accurate records of work performed; preparing clear and concise user documentation, instructions, etc.; using initiative and independent judgement within established procedural guidelines; establishing and maintaining effective working relationships with all personnel contacted in the course of duties; efficient, effective and safe use of equipment.

Physical Requirements and Working Conditions:

Mobility to work in a typical office setting and use standard office equipment, stamina to remain seated and maintain concentration for extended periods of time, vision to read printed materials and a VDT screen and hearing and speech to communicate effectively in person and over the telephone. Strength and agility to exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or negligible amount of force constantly to move objects.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this classification.

University Medical Center of Southern Nevada (UMC)

About University Medical Center of Southern Nevada (UMC)

University Medical Center of Southern Nevada is dedicated to providing the highest level of health care possible by maintaining its ongoing commitment to personal, individualized care for each patient. Through the latest treatment techniques, comfortable surroundings and a dedicated staff, that commitment is expressed every day, in every area of the hospital.

Top-of-the-Line Technology

University Medical Center is the state-designated Level I Trauma Center for Southern Nevada, as well as the only advanced facility to offer a specialized team of medical professionals prepared to respond to the needs of the severely injured 24 hours a day. UMC also houses the state's only burn care facility -- the Lions Burn Care Center and operates a comprehensive free-standing unit devoted solely to physical medicine and rehabilitation.

UMC has been voted the Best Hospital in Las Vegas 2024 by the Las Vegas Review Journal! The Editorial Staff recognized UMC for our Trauma and Burn Centers, as well as the Pediatric Trauma Center and our exclusive cardiology awards!

It's the entire UMC family, from every corner of this campus and every satellite location, who put their heart and soul into delivering exceptional care that makes UMC the Best Hospital in Las Vegas. Beyond the life-saving care, it's UMC's willingness and mission to treat everyone who needs us with the kind of care we would want for our own family member.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Las Vegas, NV
Year Founded
1931
Website
umcsn.com
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