Job Description

Level: Entry
Job Location: Cedar Rapids - Cedar Rapids, IA 52404
Position Type: Full TimeEducation
Level: High School Diploma or GED
Travel Percentage: No Travel required
Job Shift: 1st Shift
Job Category: Information TechnologyWhat you will do?
As the Computer Systems Specialist you will be responsible for computer data systems management, including system support; for operations of the enterprise’s computer network; for user training and support; and for coordinating the resolution of computer network and connectivity issues with external vendors.  Specific responsibilities include:
- Implements data systems policies and procedures per enterprise guidelines and regulatory standards.
- Assures timely assistance in resolution of data system hardware, software and peripheral issues.
- Assures preventative maintenance of the system hardware and software.
- Complete Helpdesk Tickets, generally around password help and software support.
- Oversees the operational security of the electronic systems, including virus alerts and user activity.
- Maintains the computer back-up system.

RequirementsWhat you need:
A high school diploma or GED is required for this position.  A minimum of four (4) years of computer experience and demonstrated competency in computer hardware and software use is required.   CompTIA A+ Certification a requirement (must obtain within 6 months of hire).   Additional requirements include:
- Strong organizational and problem solving abilities
- Effective verbal and written communication skills
- Ability to adhere to strict confidentiality at all times