Job Description

The Computer Network Architect is responsible for the design, implementation, operation, maintenance, and troubleshooting of secure enterprise network infrastructure supporting 66 ABG/SC and its customer community. The role provides advanced technical expertise for routing, switching, network security, Cisco ISE, and voice-enabled network environments while supporting high availability, performance, and compliance with DoD, Air Force, and DISA standards.

• Design, manage, implement, and troubleshoot network solutions in accordance with Air Force enterprise standards supporting 66 ABG/SC and its customers under Core Services.
• Assist with life-cycle planning for network environments and develop/review procedures for capacity planning, performance, reliability, and security.
• Manage and maintain a converged Gigabit Ethernet network infrastructure.
• Design, install, configure, and troubleshoot network infrastructure and provide customer support for network services, including Voice.
• Perform daily operational tasks and upgrade projects involving remedy tickets, routers, switches, IP address management, network management tools, and integration of new networks into the existing architecture.
• Provide engineering support for classified, unclassified, and other enclave networks.
• Support network compliance with applicable DoD, Air Force, and DISA directives, publications, guidelines, STIGs, and Task Orders.
• Participate in system maintenance, optimization, and performance activities.
• Interface with vendors for warranty claims, hardware/software upgrades, and technology updates.
• Diagnose data troubles, open and route trouble tickets, and coordinate Tier 3 support with third-party subject matter experts.
• Research technical issues and develop solutions with strong attention to detail.
• Support emergency operations as needed, including 24/7 operational needs within contract parameters.

Requirements

• DoD Secret clearance required.
• B.S. degree in IT with a concentration in Networking or Computer Science plus a minimum of 10 years of senior Network Engineer experience; an additional 4 years of network experience may substitute for the degree.
• CompTIA Security+ required and must meet the stated DoD 8570 recency/CEU requirements.
• CCNA/CCNP certification preferred.
• Experience administering and managing highly available network infrastructure supporting 7,500+ users.
• Hands-on Cisco routers, switches, and ISE design, configuration, installation, and troubleshooting experience required.
• Hands-on experience with OSPF, VRF, VRRP, QoS, VLAN, STP, 802.1X/Dot1x, IP access control lists, IPsec, and Virtual Chassis/Stacking.
• Strong Layer 2 and Layer 3 troubleshooting skills in a VoIP environment.
• Hands-on experience with DHCP, Orion NPM/NCM, Cisco ISE, and Wireshark.
• Experience upgrading network infrastructure software and working with AAA servers, SNMPv3, Syslog, and network monitoring tools.
• Ability to serve as final ticket escalation point for network operations incidents.
• Knowledge of Windows/Linux operating systems is an added plus.
• Knowledge of TACLANE, Voice platforms, and UPS is an added plus.
• Knowledge of W2K16/W2K19/IIS is an added plus.
• Strong understanding of fiber/CAT5E/CAT6 cabling.
• Ability to create and maintain operational procedures and classified/unclassified network topology maps using Visio.
• Strong analytical, organizational, project management, customer service, critical-thinking, written, and verbal communication skills.
• Self-motivated and able to work effectively in a team environment; flexibility with hours required.
• Ability to lift approximately 50+ lbs.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short-Term & Long-Term Disability

American Operations Corporation is an Equal Opportunity Employer.