Job Description

Ready to take the next step in your career?

Join a global company shaping the future with technology that drives lasting impact.

Hypertec is seeking a Computer Hardware Specialist to join our Engineering team in Montreal, Québec. If you are motivated, collaborative, and aligned with our values, we would love to hear from you.

We believe that how we work is just as important as what we build. Our values reflect the mindset we bring to everything we do:

• Innovation
• Trust
• Entrepreneurship
• Customer Focus

What You’ll Be Contributing:

This role is ideal for someone with technical knowledge of IT Servers, network equipment, troubleshooting skills, and a meticulous approach to documentation and communication.

A key responsibility of this position is the testing and validation of server and enterprise-grade computer products. You will ensure that our systems meet the highest standards of performance, compatibility, and reliability. You will also be a central point of contact for both vendors and customers, providing support with urgency and professionalism.

Core Responsibilities

• Troubleshoot and resolve hardware issues across desktops, servers, networking gear, and related IT equipment;
• Test and validate server and enterprise-grade computer products for performance, stability, and compatibility;
• Conduct structured product evaluations and root cause analysis;
• Communicate with vendors and customers to coordinate technical support and solutions;
• Maintain and document the lifecycle of IT assets, including setup, deployment, and ongoing maintenance;
• Keep detailed, structured documentation of issues, discoveries, fixes, and procedures;
• Support Linux-based systems including setup, maintenance, and troubleshooting;
• Stay current on hardware trends; able to effectively adopt and work with new products within a single release cycle;
• Deliver responsive, customer-focused support with a problem-solving mindset and sense of urgency.

What Sets You Apart:

• Proven experience in diagnosing and supporting computer hardware and IT infrastructure;
• Strong background in Workstation, Server and enterprise system testing and validation;
• Excellent communicator, both written and verbal, with a customer-first approach;
• Detail-oriented, highly organized, and committed to thorough documentation;
• Proficient in Linux environments;
• Fast learner with the ability to adapt quickly to new technologies.

Preferred Qualifications:

• 5+ years of hands-on experience in hardware support and infrastructure roles;
• Familiarity with enterprise-class hardware platforms (servers, storage systems, networking equipment);
• Bachelor’s degree in a computer hardware-related field preferred; college diploma with a hardware specialization will also be considered;
• Industry certifications (CompTIA A+, Server+, Linux+, or similar) are a plus.

What’s In it For You:

• Onsite work model, supported by competitive benefits.
• Comprehensive health benefits that ensure you and your family are covered for a wide range of medical needs.
• Health Spending Account (HSA).
• Employer-matched RRSP Program.
• Paid Floater Days.
• Our head office will soon relocate to a new, state-of-the-art facility in LaSalle, near the Lachine Canal. Designed to set new standards in sustainability, it reflects our commitment to responsible growth and innovation.

Immerse Yourself in the Hypertec Journey:

You think you are the right candidate for this role? We can’t wait to meet you! We look beyond the CV to discover real potential. Hit “Apply” and let’s discover it together!

About Hypertec

Founded in 1984, Hypertec empowers innovators to push boundaries and lead their industries through transformative technology.

Through our five divisions—High Performance Compute & AI, Data Center Construction, Health, Custom Manufacturing, and Solutions Partner—we help clients turn complex challenges into opportunities for sustainable growth. Trusted by leaders in AI, financial services, media & entertainment, healthcare, and the public sector, we serve clients in over 80 countries.

Recognized globally for innovation and sustainability, including our revolutionary immersion-born servers, we continue to deliver technology that makes a lasting difference.

Learn more at www.hypertec.com

Hypertec is an equal opportunity employer.

Hypertec evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, disability status or any other legally protected characteristic.

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