W-2 NO SUBS, NO SPONSORSHIP- Must be local in the Indianapolis, IN area to be onsite as required. 1st shift, Monday - Friday. Training is onsite and then 2 days in office and 3 days remote after that.
Responsible for troubleshooting and repairing computer software installation and hardware problems of moderate complexity.
Primary duties may include, but are not limited to:
Installs a wide variety of computer hardware equipment.
Identifies when software licensing needs to be obtained and installs software of moderate complexity.
Recommends standard software that will meet customer needs and assist the Software Deployment team in troubleshooting instances when packages cannot be deployed as part of large-scale software deliveries.
Provides remote hands-on work for other IT groups or outsourcers.
Troubleshoots and repairs computer software problems of moderate complexity which may involve a removal/reinstall of the application or system registry/file changes to fix the incident using more advanced diagnostic tools.
Participates in single and large-scale moves.
Performs Tech Refresh installations and end user acceptance testing.
Participates in other lights-on projects where technical resources are needed.
May attend regularly scheduled project meetings and provide technical and logistical advice to a project team.
Requires Associate degree or Technical School certification;
3-4 years’ experience with PC and operating systems, Dell hardware certification; or any combination of education and experience, which would provide an equivalent background.
Microsoft A+, MCP and Network+ certifications preferred. Advanced knowledge and understanding of computer technology.
1st shift, Monday - Friday. Training is onsite and then 2 days in office and 3 days remote after that.
Founded in 2008 by Elizabeth Bernstein and Jason Monastra, United Global Technologies is a SBA certified IT and Engineering Services provider offering public and private sector clients over 32 years of information technology, engineering, and operational project services experience.
Inc Magazine named UGT to their 500/5000 list and was profiled as one of the TOP IT service companies in the US for six consecutive years. Selected by the Department of Energy to be a part of the sought after Mentor Protégé program, UGT was awarded Protégé status for three consecutive years. UGT succeeds with commercial and government verticals alike including Fluor, Gulfstream, Jacobs,
Michelin, Durr, Champion, and Old Castle by offering a single point of strategic contact committed to identifying and implementing the information technology, engineering, and staff augmentation
solutions that foster efficiency and profitability.
UGT services mission-critical federal facilities with unclassified and classified personnel and programs at the most vital locations across the country including Savannah River National Lab (SRNL),
Savannah River Site (SRS), Nevada Test (NSTec), Oak Ridge Associated Universities (ORAU), Oak Ridge National Lab (ORNL), Los Almos National Lab (LANL), Idaho National Lab (INL), FERMI, Brookhaven National Lab (BNL), West Valley and others.
No other U.S.-based IT and engineering services company has the track-record and scope required to meet aggressive goals for all clients while offering the diversity business benefits of working with a
certified EDWOSB/WOSB/SBE/DBE/MBE and HUB (NC) professional services firm.
