Applications must be filed at
https://capps.taleo.net/careersection/304/jobdetail.ftl-job=00058542
This is an internal Texas CPA posting only, external applicants will not be considered.
We endeavor to maintain timely communication with all applicants by updating application statuses as promptly as possible. For the most accurate and up-to-date information about your application, please log in to the CAPPS application portal regularly to monitor status changes or updates.
Are you ready to grow and make a positive impact?If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!
Innovation, collaboration, and a commitment to excellence drive the culture here at the Comptroller’s Office. We take pride in the work we do serving as State’s accountant, tax collector, treasurer, and much more! The Comptroller’s office serves virtually every citizen in the state. As Texas’ chief tax collector, accountant, revenue estimator, treasurer and purchasing manager, the agency is responsible for writing the checks and keeping the books for the multi-billion-dollar business of state government.
Our agency workforce is as diverse as the people of Texas we serve. We value our employees and take our collective commitment to public service very seriously. Personal development opportunities are strongly encouraged through available workshops, teambuilding exercises, and on the job training. We offer flexible scheduling that helps employees maintain a healthy work-life balance.
Click here to see an inside look at the Texas Comptroller’s office
About The Division
The Unclaimed Property Division is responsible for administering the state’s unclaimed property program and returning abandoned property to its rightful owners. To accomplish this objective, division staff receives and processes property reports from holders; provides information and assistance to claimants; verifies and processes claims, evaluates data for system implementation and manages the contract audit and voluntary disclosure programs. Owner outreach efforts include posting available properties on two online searchable databases (ClaimItTexas.gov and Missingmoney.com) and owner notice mailings.
Monday through Friday, 40 hours a week with occasional evening, weekend hours and holidays. Hybrid work schedule is available depending on business needs and managerial approval. Hours may change based on business need.
Minimum Requirements
Education:
Graduation from an accredited four-year college or university with a bachelor’s degree.
Preferred Education:
Graduation from an accredited four-year college or university with a bachelor’s degree in accounting, finance, business or marketing.
Experience:
·Four years of customer service experience.
·Two years of experience responding to customer telephone and email inquiries.
·Three years performing highly complex (senior level) accounts examination, claims processing, research or analytical work.
Preferred Experience:
·Experience working in an environment with a high volume of incoming customer inquires
·Experience working in a call center
·Experience reviewing probate, business, legal and or regulatory documents.
·Communicating effectively in writing and verbally in Spanish.
Substitution: One additional year of full-time experience providing customer service and responding to customer telephone and email inquiries may substitute for each year (30 semester hours) of the required education with a maximum of 120 semester hours (four years).
In this role you will:
·Reviews, edits, and determines the validity of unclaimed property claims.
·Processes unclaimed property claims by reviewing submitted documentation and following established procedures and checklists.
·Responds to email, letter and telephone inquiries from claimants; researches and generates claims based on written correspondence and telephone inquiries.
·Processes, examines, edits, and updates claimant stock accounts; documents actions; and monitors accounts for completion of subsequent actions.
·Identifies system problems.
·Learns and applies knowledge to progressively more critical and complex claims. Keeps supervisor informed of significant problems or errors and their causes; recommends appropriate solutions.
·Represents the section/division in meetings. Provides requested written information in a clear and concise manner. Assists in the development of procedures. May assist with training.
At the Comptroller's office, we know potential employees are looking for more than just a paycheck. The agency offers a strong benefits package for you and your family. Insurance, retirement plans, and a flexible work schedule are just the start. See our benefits offering
If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!
Important Note to the Candidate:
Salary is contingent upon qualifications. If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.
MILITARY PREFERENCE
To receive MILITARY PREFERENCE, you are required to provide proof by attaching the necessary documentation to this job application.
https://hr.sao.texas.gov/CompensationSystem/JobDescriptions
Click on the occupational category for the position.
Additional MOS can be found at the State Auditor’s Office,
The Texas Veterans Commission provides helpful employment information. Go to: http://www.texasskillstowork.com, http://www.onetonline.org, https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/ or www.careeronestop.org for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements and skill sets.
Applications submitted through Work in Texas:
Work In Texas (WIT) applicants must complete supplemental questions to be considered for the position. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile.
The Comptroller’s Office is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity.
Applicants must submit both a résumé and a completed application to be considered. Both documents should include sufficient work history to assess qualifications.
An applicant must be eligible to work in the United States to be hired at the Comptroller’s office and must remain eligible, without sponsorship or any assurance of financial or other assistance from this agency, during the term of their employment
The Texas Commission on Environmental Quality is the environmental agency for the state. We have approximately 2,800 employees, located in our central office in Austin and 16 regional offices around Texas.
The Texas Commission on Environmental Quality strives to protect our state's human and natural resources consistent with sustainable economic development. Our goal is clean air, clean water, and the safe management of waste.
To accomplish our mission, we will:
base decisions on the law, common sense, good science, and fiscal responsibility;
ensure that regulations are necessary, effective, and current;
apply regulations clearly and consistently;
ensure consistent, just, and timely enforcement when environmental laws are violated;
ensure meaningful public participation in the decision-making process;
promote and foster voluntary compliance with environmental laws and provide flexibility in achieving environmental goals; and
hire, develop, and retain a high-quality, diverse workforce.
View Agency Opportunities:
https://www.tceq.texas.gov/jobs
Follow us on Twitter: www.twitter.com/tceq
EEO Commitment: The TCEQ is an equal opportunity employer. The agency does not allow discrimination on the basis of race, color, religion, national origin, sex, disability, age, sexual orientation or veteran status.
