Job Description

Job title:

Compounder (Level 1)

Department:

Manufacturing

Terms of Employment:

Full-Time, Hourly

Reports to:

Room Manager

Starting Rate:

$25.25/hour CAD

Location:

35 Jutland Rd., Etobicoke, ON

Application deadline:

12:00 pm EST on Friday, September 4, 2026

Lush Cosmetics has more than 250 retail stores between Canada and the USA alone, with Manufacturing and Distribution Centers located in both Vancouver, BC and Toronto, ON.
Lush is known worldwide for our unique bath and beauty products, amazing skin and hair care, personalized customer service, and environmental activism and a fun & funky store atmosphere. We are dedicated to the practices of fair-trade sourcing, providing fair wages for our staff, and supporting sustainable communities, as well as giving back to organizations that can make a difference.
As a growing business, Lush needs people that can adapt and evolve to the needs of our business, analyze and respond to your learner's needs. Our Lush staff live with purpose, finding their personal value connected with the values of our business, bringing their work and life paths into one holistic journey. #lushlife

We Offer:

• Inclusive working atmosphere where diversity and individuality are valued and celebrated
• Up to 50% off our products both online and at our retail locations
• Safety boot/shoe reimbursement (up to $150 CAD)
• Immediate eligibility for our company-wide bonus program
• Team appreciation events
• Employee and Family Assistance Program (EFAP) A growing, dynamic business where personal development is encouraged
• Complimentary coffee/tea/water in the employee lunchrooms
• Gender neutral restrooms and changing rooms

The Role: Compounder (Level 1)

Availability: Full-time with an ability to work mornings, afternoons, and occasional overtime, holidays, and weekends.

The Compounder position is to be able to accurately and efficiently create product mixes used in creating finished goods of Lush Fresh Handmade Cosmetic products. The creation of these products is based on the Compounder following approved recipes and processes. Key responsibilities include the inspection and processing of all raw materials, following predefined production batch processes to create finished goods that meet all product specifications and quality requirements.

As a Compounder, you bring LUSH’s Leadership Practices into all elements of your business: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose.

As a growing business, Lush needs people who can adapt and evolve to the needs of our business and analyze and respond to our learners’ needs. Our Lush staff lives with purpose, finding their personal value connection with the values of our business, bringing their work and life paths into one holistic journey. #mylushlife

RESPONSIBILITIES:

• Demonstrate precision while accurately replicating product formulas
• Support new or returning staff as required with onboarding, demonstrations of daily duties and responsibilities while ensuring safety and SOP guidelines are being followed
• Practice formula and method confidentiality as per the Lush manufacturing employee confidentiality agreement
• Demonstrate leadership qualities regarding safe work habits, quality assurance measures, and process improvements
• Coordinate production flow with team leaders and production assistants each day to ensure timing of mix is efficient
• Perform basic AX functions
• Support room management with opportunities and initiatives to increase output efficiency in the room
• Ensure all output of the department meets and exceeds all standards and expectations of the organization, and support an environment of continuous improvement
• Partner with management and inventory to reduce scrap and production variance
• Collaborate with team to implement new product formulas and reformulations, as required
• Practice safe work principles by adhering to all Health and Safety policies, sanitation practices, and lockout procedures
• Participate in all production assistant responsibilities when production requires
• Perform general cleaning duties including machinery used throughout the day
• Maintain a clean and organized workspace
• Keep up with production demands with fluidity and flexibility and be able to move to other rooms as required
• Provide support, education and guidance to staff who are assisting with compounding
• Engaged and educated in the Lush Cosmetics Brand, current launches and campaigns
• Can speak to products, raw materials and processes for media and visitors on and off-site
• Uses Lean processes and tools for problem solving and continuous improvement
• Support the implementation of Good Manufacturing Practices (GMP) policies as needed and prepare and monitor all required documentation
• Proactively shifts expertise to support all roles within the site, including covering absenteeism and production increase requirements as needed

Who you are (Qualifications):

Required:

• Engaged in our core values and ethics and demonstrates attributes in the capacity of a brand ambassador
• Able to organize multiple tasks at the same time and establish priorities based on efficiency and production demands
• Able to remain motivated and engaged in the work as a versatile member of the team
• Able to provide and receive feedback in the moment
• Confident with mathematics including ability to count, addition and subtraction, and converting units of measure
• Able to colour match and perceive the full visible spectrum
• Aptitude for accurately checking, weighing and measuring ingredients
• Demonstrated mechanical aptitude
• Able to demonstrate safe working practices while performing physical work for 8-hour shifts, on your feet, lifting up to 50 pounds, bending, pulling and pushing
• Excellent problem-solving and communication skills
• Flexibility to work within the Distribution, Digital and Manufacturing businesses as required
• Reliable, consistent attendance, punctual and dependable
• Commitment to abide by and oversee health & safety regulations
• Commitment to abide by and oversee our quality and good manufacturing practices
• Comfortable with reading, writing, and speaking Englishin order to communicate with peers and leadership on all platforms (i.e. in person, via email, via Google/Teams chat)

Preferred:

• 1+ years of experience in a manufacturing/production role
• 1 + years of experience in a compounder/batch maker role
• Previous experience working in kitchens, cosmetics, pharmaceuticals
• Proven leadership skills in a variety of work environments and situations
• Strong recognition of process improvement and efficiency implementation
• Flexible to work mornings, afternoons, weekends, holidays, and occasional overtime as needed
• Able to navigate email, MS Office Suite, and Google programs (i.e., Sheets, Chat, Meet)
• Proficient in ERP systems (AX)

Previously employed Lush staff are welcome to apply!

How to Apply: Submit application by answering questions below. Need help? Email torontojobs@lush.com

Only select applicants will be contacted for an interview based on their qualifications: NOTE: In this hiring process, qualified applicants should expect to go through a multi-step process, including an interview, math assessment, and, if selected to move forward, an "on the floor" assessment with experienced compounders.

Thriving with a diverse company culture, celebrating the uniqueness of our staff and committed to inclusion, we are proud to be an equal opportunity employer.

Only select applicants will be contacted for an interview based on the eligibility requirements and their qualifications. The above information on this description has been designed to indicate the general nature and level of work performed by employees with this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

At LUSH, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. Our business practices strive to leverage the gift that diversity brings. Lush is committed to providing accessible employment practices. Requests for accommodation can be made at any stage of the recruitment process. Applicants are asked to please make their needs/requirements known. LUSH North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, colour, gender identity or expression, sexual orientation, ancestry, differently abled, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial jurisdiction.