Flagship

Compliance Transformation Lead

Flagship  •  Thetford, GB (Onsite)  •  4 days ago
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Job Description

Do you have a passion for leading large-scale transformation and improving systems in regulated environments? Can you confidently influence stakeholders and drive change across complex organisations? Are you motivated by using data, technology and innovation to deliver safer, compliant services?

As a Compliance Transformation Lead here at Bromford Flagship Livewest, you’ll play a critical role in transforming compliance systems, processes and data to ensure a safe, transparent and customer-focused service across all homes and assets.

You’ll lead the delivery and continuous improvement of compliance technology solutions (including Compliance 365), ensuring they meet regulatory requirements and provide accurate, accessible insights.

This is an opportunity to operate at the heart of transformation— connecting technology, compliance, and customer experience to drive meaningful change.

Location: Any Flagship Office - Norwich, Dereham, Melton, Bury St Edmunds

Hours: Full Time - 37 hpw with Agile working

Contract - Fixed Term - 6 months

What You’ll Be Doing

  • Leading end-to-end compliance transformation programmes from concept through to delivery

  • Delivering and enhancing compliance systems (e.g. Compliance 365) to ensure they are fit for purpose

  • Designing and implementing improved processes, data structures, and governance frameworks

  • Managing system enhancements, data migration, testing, and training

  • Driving business readiness and adoption of new systems and ways of working

  • Collaborating across teams including Compliance, IT, Housing, Asset Management, and external partners

  • Using data and insight to improve performance, efficiency and customer outcomes

  • Providing leadership and guidance to project teams and stakeholders

What We’re Looking For

Essential Skills & Experience
  • Proven experience leading complex transformation, change or systems programmes

  • Strong knowledge of compliance, asset management, or property systems within a regulated environment

  • Experience delivering technology solutions end-to-end (requirements through to implementation)

  • Excellent analytical and problem-solving skills, with ability to interpret complex data

  • Strong stakeholder management and influencing skills at all levels

  • Experience managing projects, risks, and competing priorities

  • Ability to lead workshops and support organisations through change

Desirable
  • Project management, business analysis, or change management qualification

  • Certifications in Microsoft Dynamics 365, Power Platform, or similar

What You’ll Bring

  • Advanced understanding of compliance regulation and best practice

  • Knowledge of emerging technologies and digital transformation approaches

  • A passion for continuous improvement, innovation and service excellence

  • Leadership skills to drive change and inspire high-performing teams

For full details about the role and its responsibilities, view the Compliance Transformation Lead - The Part I Play here

What We Offer

Apart from being part of an organisation committed to delivering safe, compliant homes and improving customer outcomes through innovation and transformation, this role gives you the opportunity to shape the future of compliance while working with modern technology and talented teams, and;

  • Competitive salary

  • 25 days holiday + bank holidays (FTE)

  • Agile working

  • Family Friendly policies

  • Health and Wellbeing support

For information on the full benefits package on offer - click here.

How to apply

To apply please click "apply online" below. You will be asked to attach your CV (in MS Word or PDF format) and provide a supporting statement, outlining why you’re the right person for the job.

Important information

Closing Date: 21st July 2026 (Midnight)

First Interview Date: 4th and 6th August - King Street office

About Us
Flagship is part of Bromford Flagship Livewest We create communities where people can put down roots, feel secure, and thrive. We let and maintain over 80,000 homes across east, central and south west England, and plan to deliver 2,000 new homes each year for the next 30 years. Joining our teams means embarking on a career where you are part of something bigger, where work matters, and where individuals are valued and developed.

Flagship

About Flagship

We’re Flagship. We build homes, let, improve and maintain them for people in need. We don’t simply want to make a difference to our customers and their communities – we want to solve the housing crisis too.

Industry
Nonprofit & NGOs
Company Size
201-500 employees
Headquarters
Norwich, GB
Year Founded
1998
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