Location:
AON Pharmacy
Pay Range:
$57,699.20 - $107,140.80
The Compliance Supervisor oversees the specialty pharmacy's adherence to federal, state, and payer-specific regulations, while leading efforts to maintain and achieve accreditations (e.g.URAC, ACHC, etc). This role focuses on managing internal and external audits, developing and enforcing compliance policies, conducting risk assessments, and ensuring operational processes support high-quality patient care for complex, high-cost specialty medications. The supervisor collaborates with pharmacy operations, clinical, and leadership teams to mitigate risks, prepare for inspections, and promote a culture of continuous compliance and quality improvement. This role will also support the Compliance Manager with daily management and leadership for the Financial Assistance, Revenue and Compliance teams. Demonstrates working knowledge of all facets of role, relevant regulations, and organizational and departmental policies and procedures. Performs all duties in accordance with regulatory requirements and organizational policies and procedures.
KPA 1 – Accreditation & Regulatory Compliance
• Will actively contribute to the Pharmacy Quality Management Program by understanding, compiling, trending, and presenting data.
• Track and report accreditation-related metrics (e.g., standards compliance rate, survey outcomes).
• Oversee internal audits and self-assessments of high-risk areas such as patient intake/enrollment, clinical monitoring, adherence programs, billing/reimbursement, drug storage/handling, and documentation of patient counseling and outcomes
• Prepare for external audits and inspections from accrediting organizations (URAC/ACHC surveys), regulatory agencies (FDA, DEA, State Board of Pharmacy), payers, manufacturers, and other stakeholders.
• Complete timely gap analyses, mock surveys, and corrective actions; ensure 100% readiness for accreditation surveys.
• Monitor and track changes in federal/state regulations, accreditation standards, payer requirements, and industry guidelines; interpret implications for the organization and update policies, procedures, and training accordingly.
• Departmental compliance with accreditation standards maintained and required documentation is completed and audit-ready at all times.
KPA 2 – Training & Staff Development
• Structured onboarding and ongoing training programs implemented.
• Staff competency assessments completed and documented.
• Identified skill gaps addressed through development plans.
• Regular coaching, feedback, and performance evaluations conducted
• Training materials and documentation maintained and up to date.
KPA 3 – Leadership & Operational Management
• Team productivity and morale maintained at high levels.
• Regular team meetings and individual check-ins conducted
• Departmental goals aligned with organizational strategic objectives.
• Operational reports prepared and submitted accurately and timely.
• Collaborative relationships maintained across departments.
KPA 4 – Financial Assistance Program and Revenue Oversight
• Monitor Financial assistance applications are processed accurately and within established turnaround times.
• Pull reporting for approvals, denials, trends, and program outcomes accurately.
• Assist with the development of metrics and ensuring compliance with federal, state and organizational guidelines as well as established timelines and benchmarks.
• Assist with timecards and PTO requests of team members.
Education
College degree or equivalent combined work experience in specialty pharmacy
Minimum Relevant Experience
Minimum of three (3) years’ experience in pharmacy required
Experience in Hematology/Oncology preferred
Certifications/Licenses
Must hold a current, unrestricted pharmacy technician license/permit in their home state and be willing to obtain Florida licensure.
Travel: 0-25%
#AONA
#LI-ONSITE
AON is an alliance of physicians and veteran healthcare leaders dedicated to ensuring the long-term success and viability of oncology diagnosis and treatment in community-based settings. We are the fastest growing network of community oncology practices delivering local access to exceptional cancer care.
We focus on:
- Enriching the patient experience by supporting the delivery of true value-based care through participation in the Enhancing Oncology Model and Principal Care Management programs and enhanced services, such as care coordination.
- Being 100% physician-led and governed by allowing for practice autonomy, where our partnership is collaborative and leveraged as a resource but, ultimately, what gets implemented in the practice is up to the physicians.
- Improving the lives of those who practice medicine with over 40 years of proven practice management expertise and the enablement of new revenue streams by accessing additional service lines such as clinical lab, pathology and oral oncolytic pharmacy.
The AON Difference
Practice diversification - A partnership with AON enables practice growth and access to new revenue streams through centralized ancillaries such as clinical lab, pathology and oral oncolytic pharmacy.
Economies of scale - Our ability to aggregate size and scale helps us to provide practices with the most competitive and attentive vendor services and drug pricing.
It’s a partnership - Practices deserve a partner that evolves to meet their needs and stays ahead of the industry changes. With a drive to innovate cancer care, we’re focused on the future of oncology and creating a network of industry experts to ensure accessible and patient-centered care continues to be at the forefront of healthcare.
