Job Description

Responsibilities:

Affordable Housing Compliance:
• Monitor and ensure compliance with all affordable housing programs, including move in certification, recertifications, interim certifications and gross rent changes and assist terminations 
• Ensure compliance with Enterprise Income Verification (EIV) requirements, manage reports and resolve discrepancies 
• Verify income/rent limits, tenant rent, subsidies and utility allowances for accuracy 
• Maintain accurate, complete, and properly organized resident files, ensuring all required verifications and documentation are correctly filed. 
• Track and manage set-aside requirements and bond reporting. 

Leasing Support:
• Pre-qualify and qualify prospective residents according to program and management standards. 
• Complete required leasing paperwork and assist in the leasing process. 
• Follow up with prospective residents and verification sources. 

Resident Relations:
• Provide timely communication to residents regarding re-certification timelines, documentation needs, and other compliance requirements. 
• Address resident concerns and issues professionally while ensuring adherence to compliance regulations. 
• Document all variances and incidents that may impact compliance or community liability. 

Reporting and Documentation:
• Prepare and forward weekly Annual Recertification reports and Interim Reports 
• Maintain accurate internal records and share updates with Corporate Management. 

Marketing and Outreach:
• Manage community waiting lists and conduct outreach to maintain full occupancy. 
• Monitor and report market changes to Corporate and recommend advertising opportunities. 
• Support community visibility efforts as needed. 

Legal and Regulatory Compliance:
• Ensure full compliance with Fair Housing laws and community legal standards. 
• Track legal cases and follow up with attorneys and Corporate Management. 
• Support eviction and legal processes in coordination with management. 
• Stay in compliance with all company training requirements 

Other Duties:
• Support the Community Manager and Corporate Management with special projects or other duties as assigned. 

Qualifications:

• High school diploma or GED required; associate or bachelor’s degree preferred. 
• Minimum of 6 years of experience in property management or affordable housing compliance. 
• Strong knowledge of HUD, LIHTC (Section 42), and Section 8 programs. 
• Proficient in Microsoft Office Suite and property management software (e.g., Yardi, RealPage). 
• Detail-oriented with excellent organizational and time management skills. 
• Strong written and verbal communication skills. 
• Ability to prioritize and solve problems in a fast-paced environment. 
• Professional demeanor and strong customer service orientation. 

Nice to Haves:

• Bilingual (English/Spanish preferred). 
• Certification such as COS (Certified Occupancy Specialist), TCS (Tax Credit Specialist), or equivalent. 
• Prior experience working with diverse populations and affordable housing communities. 

Working Conditions:

• Onsite at our office on 11950 Centralia Rd, Lakewood, CA 90715. 
• Full-time position, Monday through Friday, with occasional weekend or extended hours during audits or peak periods. 
• Primarily office-based with occasional property walk-throughs or unit visits. 
• Must be able to sit, stand, and lift up to 25 pounds occasionally. 
• May require occasional travel for training or compliance meetings.