Job Description
Compliance & Risk Manager
Location: South Africa (Hybrid)
Reporting to: Head of Business Enablement
A dynamic organisation is seeking an experienced Compliance & Risk Manager to lead and manage risk, compliance, and information security initiatives across a global client base. This role is critical in ensuring regulatory adherence and audit readiness across multiple regions.
Key Responsibilities
- Develop, implement, and manage risk and compliance frameworks
- Maintain and oversee compliance with standards such as:
- Lead business continuity planning and disaster recovery processes
- Develop and manage policies, procedures, and annual compliance calendars
- Prepare for and manage internal and external audits (including upcoming annual audit)
- Partner with external auditors and third-party vendors
- Ensure compliance training programs (Cyber Security, InfoSec, etc.) are executed
- Monitor and ensure client compliance across multiple jurisdictions (SA, US, UK, EU, ANZ)
- Provide strategic support and enablement across business functions
Requirements
- Degree in Compliance, Risk, Law, Business, or related field
- Minimum 5 years’ experience in risk and compliance roles
- Experience within:
- BPO or high-volume service environments
- Strong knowledge of:
- Risk management frameworks
- Regulatory compliance standards
- Information security practices
Key Competencies
- Strong attention to detail
- Highly organised and process-driven
- Resourceful and proactive
- Ability to manage multiple stakeholders and deadlines
- Strong communication and audit management skills
Additional Attributes
- Experience working with global clients and regulatory environments
- Ability to operate both strategically and operationally
- Strong vendor and stakeholder management capability
