Job Description

The Compliance & Risk Operations Administrator is responsible for executing, coordinating, and maintaining enterprise compliance requirements that support safe, legal, and uninterrupted business operations at VEGA Americas.

This role is highly administrative and coordination‑focused, serving as the central point of control for compliance documentation, service technician eligibility, training and certification tracking, drug screening programs, customer and contractor compliance platforms, and audit readiness.

The position does not establish policy or provide legal interpretation. Instead, it operationalizes requirements defined by Health & Safety, Human Resources, and Legal, ensuring consistency, visibility, and timely execution across the organization. Other duties as assigned by management.

What you’ll do:

Enterprise Compliance Administration (Primary Focus)

• Establish, maintain, and organize enterprise compliance documentation required for service operations, customer access, regulatory audits, and contractual obligations.
• Administer customer and contractor compliance platforms (e.g., ISNetworld and similar systems).
• Coordinate responses to time‑sensitive customer compliance requests and questionnaires.
• Maintain compliance artifacts such as insurance certificates, statistical data, and site‑access documentation.
• Serve as the single point of ownership for service‑related compliance records and evidence.

Employee Eligibility, Training & Certification

• Process service technician/ outside sales certifications, accreditations, and required safety and compliance training records.

• Maintain and administer the Health & Safety Training Matrix for service/outside sales personnel.
• Monitor and communicate technician eligibility status to prevent service delays.
• Proactively identify and resolve certification or training class needs that could impact operations.

Drug Screening & Background Compliance (DISA)

• Coordinate and track drug testing and compliance programs through DISA and approved vendors.
• Monitor expirations, renewals, and program status.
• Maintain confidentiality of sensitive employee information.
• Coordinate with Human Resources on non‑compliance or positive results, transferring ownership as required.

Legal & Contract Compliance Support

• Support Legal by organizing and maintaining compliance documentation tied to Master Service Agreements and customer requirements.
• Provide audit‑ready compliance evidence to support contractual and regulatory inquiries.
• Ensure alignment between contractual compliance obligations and operational documentation.

Cross‑Functional Coordination & Process Improvement

• Work closely with Health & Safety, Human Resources, Sustainability, and Continuous Improvement to ensure compliance processes are efficient and consistent.
• Document and standardize compliance workflows.
• Partner with Continuous Improvement to reduce manual effort and improve scalability.
• Support preparation for future expansion of a formal Compliance & Risk department.

What you'll need:

• Minimum of a High School Diploma or GED required; an Associate’s degree is preferred but not required.
• AND 2 years related experience, administrative, compliance or coordination
• OR equivalent combination of education and experience
• Experience with safety/compliance systems or contractor management platforms preferred
• Strong attention to detail, interpersonal, and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong organizational and time management skills.
• Ability to manage multiple urgent, time-sensitive requests simultaneously.
• Ability to handle confidential information with discretion.
• Proficiency with HRIS software and Microsoft Office Suite (Excel, Word, Outlook).
• Process-oriented mindset with a focus on standardization and improvement.