Omega Healthcare Management Services

Compliance & Quality Audit Manager

Omega Healthcare Management Services  •  Boca Raton, FL (Remote)  •  8 hours ago
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Job Description

Objective
This position will perform reviews of inpatient and outpatient or professional services medical records for coding accuracy and medical record documentation as it impacts the accuracy of ICD-10-CM, ICD-10-PCS codes driving the MS-DRG assignment and ICD-10 CM and CPT-4/HCPCS codes driving the APC assignment. This position will be able to identify Physician query opportunities, assess the accuracy of POA, discharge disposition and modifier assignments. Performs data collection for quality and statistical purposes and reports the finding to the Client and to Omega management. Must have the ability to independently perform client presentations as needed and represent the HIM QA Compliance team internally and/or externally.
Essential Job Functions
  • Review inpatient and outpatient medical records for accuracy of coding and data quality. Independently completed reports for submission to the Client. Elements to be included in reviews can include:
    Inpatient/Observation Cases
    • All diagnosis and procedure assigned ICD-10-CM and ICD- 10 PCS codes
    • Discharge disposition assigned
    • Assigned Present on Admission (POA) indicators
    • APR, SOI, and ROM assignment for inpatient cases
Outpatient Cases (ER, SDS, Ancillary)
  • All diagnosis and procedure assigned ICD-10-CM and ICD-10 PCS codes
    • All CPT assigned codes
    • Modifier use and assignment
    • APC assignment
Professional Services
  • All diagnosis codes
    • All CPT codes
    • All E&M Leveling codes
  • Maintain auditing productivity based on Client and Omega agreed-upon requirements
  • Complete Quality Review reports timely and submits to Omega management (subsequently to Client) for review.
  • May occasionally be selected to work with the Omega Compliance Team to develop and provide coder/coding training and education sessions, group, or one-on-one sessions, as needed, based on results of the Coding Quality Reviews.
  • Utilize all available official references to perform reviews: to include but not limited to International Classification of Diseases, 10th Edition, Clinical Modification (ICD-10-CM), the Current Procedural Terminology (CPT-4) Official Coding Guidelines, Coding Clinic, CPT Assistant, CMS guidelines, etc.
  • Communicate effectively with supporting staff and Omega point-of-contact(s). Provides information regarding work progress, actions, and issues in a timely and effective manner.
  • Manage assigned projects including identifying scope of project, assigning audit staff, identifying and resolving issues with project timelines, parameters and other areas, monitoring and maintaining quality.
  • Perform duties in compliance with Company’s policies and procedures, including but not limited to those related to HIPAA and compliance.
Key Success Indicators/Attributes
  • Ability to prioritize and multi-task in a multifaceted environment.
  • Demonstrate strong organizational skills and be detail oriented.
  • Demonstrate ability to self-motivate, set goals, and meet deadlines.
  • Demonstrate excellent presentation, verbal, and written communication skills.
  • Ability to develop and maintain relationships with key business partners by building personal credibility and trust.
  • Maintains courteous and professional working relationships with employees at all levels of the organization.
  • Demonstrate excellent analytical, critical thinking and problem-solving skills.
  • Ability to identify deficiencies and take corrective action.
  • Proficient personal computer skills
Supervisory Responsibility
Work Environment
This job operates in a remote home office environment This role routinely uses standard office equipment such as computers and phones.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; and talk or hear. The employee must occasionally lift or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are generally Monday through Friday, 8:00 a.m. to 5 p.m. This position occasionally requires long hours and weekend work.
Travel
Minimum travel required; up to 5%
Required Education and Experience
  • Associate’s Degree or equivalent training acquired through on-the-job experience.
  • At least three years of HIM experience within an Auditing capacity.
Preferred Education and Experience
None
Additional Eligibility Qualifications
CCS, CPC, CCS-P, COC, CIC, RHIA or RHIT
Security Access Requirements
In addition to the specific security access required by the employee’s client engagement, the employee will have access to the Omega systems set forth in the “Standard Field Employee” profile.
  • Microsoft Office: E1 Level
  • ADP: Standard Employee Access Level
  • Oracle: Standard Access
  • ReviewMate:Coder and Client Access based on client needs. Determined by manager and granted by Audit Implementation Manager
Equal Employment Opportunity:
Omega Healthcare is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, protected veteran status, and genetic information, or any other basis protected by applicable law. Omega Healthcare also prohibits harassment of applicants or employees based on any of these protected categories.
Omega Healthcare makes reasonable accommodations when needed for applicants and candidates with disabilities or religious observances. If reasonable accommodation is needed to participate in the job application, interview, or any other part of the hiring process, please contact Human Resources at employeerelationsus@omegahms.com
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee may perform other duties as assigned.

Founded in 2003, Omega Healthcare Management Services® (Omega Healthcare) empowers healthcare to thrive via intelligent solutions that optimize revenue cycle operations, administrative workflows, care coordination, and clinical research on a global scale. The company works with providers, payers, life science companies, medical device manufacturers, health technology firms, researchers, and industry partners to amplify teams with robust technology, specialty expertise, and operational support. Omega Healthcare serves more than 350 healthcare organizations with 35,000 skilled workers in the United States, India, Colombia, and the Philippines. For more information, visit www.omegahms.com

We offer a comprehensive benefits package that may include health, dental, and vision coverage, voluntary insurance options, a 401(k) plan with employer match, professional development opportunities, paid time off, and holiday pay. Eligible employees may also have the opportunity to participate in bonus programs, commissions, or other variable incentive plans. Benefits and incentive eligibility may vary based on position, location, and tenure.

AAP/EEO Statement

Omega Healthcare is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, protected veteran status, and genetic information, or any other basis protected by applicable law. Omega Healthcare also prohibits harassment of applicants or employees based on any of these protected categories.

Omega Healthcare makes reasonable accommodations when needed for applicants and candidates with disabilities or religious observances. If reasonable accommodation is needed to participate in the job application, interview, or any other part of the hiring process, please contact Human Resources at employeerelationsus@omegahms.com

Omega Healthcare Management Services

About Omega Healthcare Management Services

Founded in 2003, Omega Healthcare Management Services® (Omega Healthcare) empowers healthcare to thrive via intelligent solutions that optimize revenue cycle operations, administrative workflows, care coordination, and clinical research on a global scale. The company works with providers, payers, life science companies, medical device manufacturers, health technology firms, researchers, and industry partners to amplify teams with robust technology, specialty expertise, and operational support. Omega Healthcare serves 350+ healthcare organizations with 35,000 skilled workers in the United States, India, Colombia, and the Philippines. For more information, visit www.omegahms.com

End-to-End Revenue Cycle Management Solutions:

Patient Access

- Scheduling & Registration

- Insurance Eligibility & Benefits Verification

- Prior Authorization

Mid-Revenue Cycle

- Medical Records Coding

- Charge Capture

- Chart Audit

- Chart Audits

- Clinical Documentation Improvement

- HCC Coding Review

Business Office

- Claims Management & Billing

- Payment Posting & Reconciliation

- A/R Management & Collections

- Denials & Appeals Management

- Underpayment Analysis & Recovery

- Data Analytics Platform (WhiteSpace Analytics)

Full Business Office

Care Coordination

- Remote Patient Monitoring

- Telephone/Message Nurse Triage

- Customer Contact Center

Health Data Curation

- Clinical Trial Data Solutions

- Real-World Data Curation

- AI/ML Model Validation and Enablement

- Registry Data Management

Payer Operations

- Risk Adjustment Documentation & Coding Review

- HEDIS Chart Abstraction

- Care Coordination

- Provider & Member Communication

- Utilization Management

- Claims Administration

- Member Management

- Provider Data & Network Management

Pharma:

Access

- Member Enrollment

- Benefit Verification

- Prior Authorizations

Affordability

- Patient Co-pay Assistance

Adherence

- Care Coordination

Industry
Healthcare & Social Services
Company Size
10,000+ employees
Headquarters
Boca Raton, Florida
Year Founded
2003
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