Job Description

Compliance & Performance Lead

Hours: 32 hours per week (Full Time) Salary: £37,317.25 per annum Location: Hybrid 2 days at Edinburgh Office/ 2 days at home

A role that values your time as much as your skills.

At Ark, the corporate service roles are based on a 4-day working week with no loss of pay. It’s part of how we work – not a pilot, not a perk, and not something you have to earn.

This way of working is new for us, but a deliberate choice. We believe it supports better focus, healthier workloads and more sustainable performance for our people and the organisation.

We are now looking for a Compliance & Performance Lead. This is an excellent opportunity for someone with experience in compliance, governance or performance who enjoys building positive relationships, solving problems and driving improvements across an organisation.

What you'll do

You'll take the lead on a range of compliance and performance activities across Ark, including:

• Managing complaints and ensuring learning is embedded across the organisation.
• Acting as the lead for Data Protection and GDPR compliance.
• Coordinating Freedom of Information and Environmental Information requests.
• Supporting equality monitoring and reporting requirements.
• Monitoring performance information and helping managers use data to improve services.
• Developing and reviewing policies, procedures and guidance.
• Delivering training and advice to colleagues on compliance and governance matters.
• Supporting audits, regulatory returns and organisational improvement projects.

What we're looking for

We're looking for someone who:

• Has experience working in a compliance, governance, audit or performance-related role.
• Understands data protection legislation and regulatory requirements.
• Has excellent organisational and communication skills.
• Can analyse information, identify risks and find practical solutions.
• Is confident building relationships and influencing stakeholders at all levels.
• Is committed to continuous improvement and delivering high-quality outcomes.

Why join Ark?

At Ark, you'll be part of an organisation that makes a real difference to people's lives every day. We offer a supportive and flexible working environment, generous annual leave, excellent family-friendly policies and access to a range of employee benefits.

If you're looking for a role where your work will have a genuine impact, and where you can help shape and improve how we work as an organisation, we'd love to hear from you.

Why Work With Us?

Alongside our 4-day working week, we also offer:

Hybrid working and flexible start and finish times;

A generous annual leave allowance, with additional leave awarded as your service grows;

4% contributory pension;

Employee Assistance Programme and wellbeing support;

Employee discounts, access to Blue Light Card and Cycle to Work scheme;

Annual leave buy & sell options.

Ark is a values-driven housing and social care organisation. We aim to create inclusive communities where people can live with dignity, independence and a sense of belonging – and that starts with how we treat our colleagues.

Please ensure your CV/profile contains your full employment history, qualifications and any relevant experience, as this information will be considered alongside your responses to the application questions.

Should you choose to use AI tools to support your application, we ask that you do this thoughtfully. We encourage you to ensure your application reflects your own voice, experience, and motivations. We value authenticity and want to understand your individual strengths and perspectives.

Closing Date - Friday 30th October, 5pm

Interviews will take place on Monday 9th October at our Lochside office.

If you have any questions please contact the Recruitment Team on 0131 447 9027 or at PSTeam@arkha.org.uk.