NOVALINK SOLUTIONS LLC

Compliance Officer - Onsite Doral, FL

NOVALINK SOLUTIONS LLC  •  Miami, FL (Onsite)  •  2 months ago
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Job Description


WORK ENVIRONMENT:  Professional office, business casual, cubicle
CANDIDATE RESPONSIBILITIES:
** Contact constituents/complainants to discuss the details of the complaints that are filed.
**  Read state statute and compare with complaints to analyze the issue.
**  Communicating with the public, so good customer service skills are a MUST.
**  Advise c
omplainant of the Division’s jurisdiction and that the case is being closed and for what reason.
**  P
rovide any resources or referrals, as appropriate.
**  Se
nd a written correspondence to the complainant once approved by the supervisor.
**  C
lose the case out by adding the appropriate codes/activities/statues in Versa.
**  D
ocument the actions in the OnBase system.
CANDIDATE REQUIRED SKILLS:
**  Communicate verbally and in writing appropriately
**  Read and interrupt Florida statutes
**  Previous experience working with the public in a professional work environment
**  Exceptional organizational skills
**  Commit to the project time line


Requirements


Skill

Required / Desired

Amount

of Experience

Ability to speak and understand English
Required


High school diploma
Required


Excellent written and oral communication with the public
Required


Ability to read and interrupt Florida State Statues
Required
1
Years
Experience working with the public in a professional work environment
Required
3
Years
Experience working with the public and analyzing complaints
Required
1
Years
Experience using Versa
Highly desired


Experience using OnBase system
Highly desired


Bachelors Degree
Highly desired
NOVALINK SOLUTIONS LLC

About NOVALINK SOLUTIONS LLC

Novalink Solutions LLC (Novalink) is a global consulting and engineering services company. The company provides temporary and permanent staffing services in a variety of areas including Information Technology, Accounting/Finance, Engineering, Insurance, Healthcare, Marketing/Operations, Government Affairs, and Administration. Relying on core competencies of its people and agile processes, Novalink commits to deliver highest quality of service to clients and partners at the most optimal pricing.

Novalink has a global network of experienced and dedicated technical professionals. The Company’s executive team members have an average of twenty (20) years in the Telecommunications and Information Technology areas along with proven experience in executive leadership and strategy implementation. Novalink has its main office in Atlanta, GA.

Novalink has three core business units (1) Managed Engineering Services and (2) Staff Augmentation Services in the areas of expertise in IT/Software Engineering and Telecommunications/Wireless Network Engineering and (3) Non-Executive Staffing Services. Novalink’s targeted markets include Government, Telecommunications companies, Insurance, Energy, Healthcare, and Utilities. Its current client list includes thirty five (35) State governments and several Fortune 500 companies in various target markets. Novalink is Federal GSA Schedule 70 Contract Holder.

Based out of Atlanta, with offices in New York, Maryland, North Carolina and Texas, Novalink’s primary customers are government agencies, telecommunications companies, the healthcare industry, along with energy and utilities.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Suwanee, Georgia
Year Founded
2003
Website
novalink-solutions.com
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