Requisition No: 867024
Agency: Agriculture and Consumer Services
Working Title: COMPLIANCE OFFICER - 42005605
Pay Plan: Career Service
Position Number: 42005605
Salary: $40,000.00 - $45,000.00
Posting Closing Date: 12/22/2025
Total Compensation Estimator Tool
COMPLIANCE OFFICER
FLORIDA DEPARTMENT OF AGRICULTURE AND CONSUMER SERVICES
DIVISION OF LICENSING
***OPEN COMPETITIVE OPPORTUNITY***
CONTACT:
Vivene Goulbourne (850) 661-7136 and John-Ross Mills. (305) 639-3527
MINIMUM REQUIREMENTS:
A high school diploma or its equivalent and two (2) years of secretarial or clerical experience, administrative work, regulatory work, consumer complaint program work, interviewing, business administration, customer or public relations, or investigations.
College education from an accredited college or university can substitute at the rate of 30 semester or 45 quarter hours for each year of the required work experience.
An equivalent combination of education and experience which equals two (2) years can substitute for the above requirements.
EDUCATIONAL NOTE: Graduates utilizing education attained in the United States to meet the minimum requirements of a position will not be appointed until verification of the applicable degree has been obtained.Foreign trained graduates utilizing a degree attained outside of the United States to meet the minimum requirements of a position must be prepared to provide a copy of a credential evaluation conducted by an Approved Credential Evaluation Agency. A list of approved agencies can be viewed at “Approved Credential Evaluation Agencies, Florida Department of Education.” Approved Credential Evaluation Agencies (fldoe.org)
***ATTENTION CANDIDATES***
To be considered for a position with the Florida Department of Agriculture and Consumer Services:
The Florida Department of Agriculture and Consumer Services values
and supports employment of individuals with disabilities. Qualified
individuals with disabilities are encouraged to apply.
NOTES:
To maintain fairness and integrity in our hiring process, the use of Artificial Intelligence (AI) tools to answer qualifying questions or participate in interviews is strictly prohibited. Applicants must provide their own, authentic responses during all stages of the evaluation and recruitment process. Any candidate found using AI to assist in their answers will be disqualified from consideration.
Successful applicants must pass a background screening, including fingerprinting, as a condition of employment.
JOB DUTIES:
Administers exceptional customer service by providing application intake for individuals and agencies licensed under Chapter 493, Florida Statutes, and for new and renewal concealed weapon license applications under section 790.06, Florida Statutes.
Applicant intake includes the following: maintaining the appointment calendar; examination and analysis of application and supporting documentation to verify completion; notarization administration of oath of the application; electronically scanning the applicant's fingerprints; digitally photographing the applicant; and payment processing.
Issues and prints renewal licenses.
Performs appropriate data entry to maintain records and statistics using a complex interactive computer database, specifically, the electronic document management system (EDMS).
Responds to applicant and licensee inquiries regarding statutory and procedural eligibility requirements for applications and renewals. Interprets policies, procedures and applicable Florida Statues. Reviews applications, fingerprints and other documentation to determine the action(s) required to complete the processing of an application or renewal application. The incumbent must have a thorough working knowledge of a variety of integrated software packages to request and direct research necessary to resolve licensing problems.
Assists hearing officers in conducting informal hearings held in the regional office, administers oath to hearing witnesses and performs appropriate data entry for hearing documents.
Performs other related duties as required.
KNOWLEDGE, SKILLS AND ABILITIES:
The Benefits of Working for the State of Florida
Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:
For a complete list of benefits, visit www.mybenefits.myflorida.com
For an estimate of the total compensation package for this position, please visit the “Total Compensation Estimator Tool” located above under the “Posting Closing Date.”
SPECIAL NOTES:
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here All documentation is due by the close of the vacancy announcement.
Join Florida’s talented workforce to fulfill your professional goals and achieve a meaningful career. Our talented public servants work hard to serve more than 19 million residents across Florida, and you, too, can realize success in the Sunshine State.
Working in Florida’s state government means being responsive to the issues impacting the taxpayers of our state. Florida’s state government boasts both fast-paced work environments in which critical thinking and creative problem-solving are a must as well as steady employment opportunities that prize consistent service to our state’s residents. In some positions, state employment means being able to influence policy decisions and help implement change. In others, state employment means being the reliable resource that our taxpayers have come to expect from Florida’s public servants. All positions offer the ability to gain valuable experience quickly, improving your overall skillset. The State of Florida is seeking individuals with leadership skills, creativity and dedication to their fellow Floridians and individuals who recognize the professional development opportunities and achievements possible through state service.
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