Job Description

The South West Aboriginal Medical Service (SWAMS) is an Aboriginal Community Controlled Health Service based in Bunbury which provides a variety of health services to Aboriginal people in the South West, Great South, Upper wheatbelt and Peel Regions of Western Australia. SWAMS delivers a wide range of Services including: GP Clinics, Primary Health Care, Counselling, NDIS and community host various programs. SWAMS has a strong growth strategy through partnership opportunities and future community development.

About the team

The Compliance Officer supports the Quality Management System (QMS) and ensures compliance with accreditation standards across the organisation. As the primary contact for QMS, they provide training and support to staff while maintaining system accuracy and effectiveness. They assist with audits, accreditation processes, and compliance reporting, ensuring regulatory requirements are met. Working closely with the Quality & Compliance Coordinator and Quality Assurance Officer, they help address gaps, improve risk management practices, and contribute to quality-driven projects. Their role is key in fostering a culture of continuous improvement and ensuring high standards across the organisation

We are a family friendly organisation so are open to discussing alternatives to full time hours. Maybe you are looking for part time hours to fit around your personal commitments? Let us know what you are looking for.

About the role

• Support the Quality and Compliance Coordinator and Quality Assurance Officer with QMS-related functions, including document control and process improvement.
• Act as the primary contact for the QMS ensuring compliance activities are logged and actioned.
• Provide hands-on training and support for QMS issues and ensure system accuracy and effectiveness.
• Assist in the preparation, coordination, and follow-up of internal and external audits.
• Support with accreditation and regulatory requirements.
• Gather data for audit reporting and performance assessments.
• Ensure compliance with contractual obligations and funding agreements, and assist with contract compliance tracking.
• Maintain and manage the document control system to ensure policies, procedures, and compliance documents are up to date.

About you

Essential Criteria

• Experience with or understanding audit preparation, regulatory reporting, and compliance management or high level administration skills with ability to learn compliance.
• Ability to understand policies, regulations, and contractual obligations.
• Strong skills in document control, version management, and compliance tracking.
• High-level organisational and problem-solving abilities.
• Excellent written and verbal communication skills for preparing reports and liaising with stakeholders both internal and external.
• Ability to work independently and as part of a team within tight deadlines.

Desirable Criteria

• Understanding of Quality Management Systems (QMS), compliance frameworks, and accreditation processes.
• Experience using LogiQC or similar QMS.
• A certificate or tertiary qualification.
• Experience or understanding of accreditation frameworks.

Why SWAMS?

Along with working with passionate people and being able to feel like you have contributed to something every day, SWAMS offers the following:

• 17.5% leave loading
• Up to $18,550 salary packaging options
• Uniforms supplied
• Generous leave allowances
• Professional development opportunities
• Paid shutdown period in addition to annual leave

For more information about SWAMS and the role:

• About SWAMS, our great organisation - https://www.swams.com.au/about/
• For queries – please contact Human Resources on (08) 97978111.

To Apply

At SWAMS, child safety is our highest priority. We are committed to the wellbeing of all children and young people, with zero tolerance for abuse. All team members have a legal and moral duty to ensure a safe environment and are required to undergo a National Police Clearance. Roles involving direct contact with children also require a valid WA Working with Children Check as part of our pre-employment screening.

In addition to this all applicants require satisfactory completion of a Drug and Alcohol test. Unsatisfactory pre-employment checks will result in the offer of employment being withdrawn.

To apply for this role please follow the online application process of this platform or email your application through to: HR@SWAMS.com.au. We also welcome you to drop your resume to our office at 30 Wellington Street, Bunbury.