Job Description

In this role at Citizens, you’re made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself. As the Compliance Manager, you will work to mitigate risk and assure that Citizens' businesses are in compliance with all applicable laws, regulations, and policies. You will be a leader in the strategy, design, implementation, and enhancement of internal controls to mitigate risk daily. You will be the primary point of contact for solutions on compliance issues and will escalate where appropriate. You will work with other Compliance Officers to determine business needs, strategize, and develop standards and procedures to assure businesses are in compliance. This role will review resources that relate to current and proposed laws and regulations that impact the bank's compliance requirements and implement any changes in a timely manner. Most importantly, you’ll feel valued for who you are and supported to achieve what’s important to you, personally and professionally!

Job Duties:

• Develop and implement strategies that are necessary to minimize the risk of noncompliance and support team in assistance with implementation through effective communication and project management.
• Monitor bank activities to ensure adherence with firms' policies, regulatory requirements (including Regulation 9, the Investment Management Handbook and industry best practices.
• Assure that issues that arise through compliance monitoring are promptly addressed and reviewed; inform all necessary parties of issues and implement solutions based on recommendations.
• Anticipate any issues that may arise in the future and prepare appropriate deliverables.
• Conduct proper documentation of all compliance issues.
• Establish expertise on the regulatory environment and remain up to date on practices aligning with compliance. Support team through implementation of new laws and regulations.
• Establish relationships with the businesses on the basis of trust to support decisions and regulatory changes. Be a reliable point of reference for businesses involved in compliance program.
• Provide advice and challenge to the Trust and Fiduciary business on new initiatives to ensure compliance with regulatory requirements.
• Attend Trust Committees as appropriate to keep abreast of new products and services as well as issues that the business is managing.
• Partner with management to lead and run ad hoc projects and initiatives and provide support where needed.

Required Skills/Experience

• Knowledge of banking regulations as it pertains to Trust and Fiduciary regulations.
• Strong verbal and communication skills.
• Strong organizational and teamwork skills.
• Self-starter who will take initiative, learn quickly and work both independently and collaboratively.
• Results oriented and quickly turn around high-quality work in a fast-paced environment.

Education/Certifications

• Bachelor’s degree or relevant work experience required

• CRCM, Audit or Assurance Certifications Preferred

Hours and Work Schedule: Hybrid:

• 4 days in the office, 1 working from home

• Hours per Week: 40

• Work Schedule: Monday-Friday

Pay Transparency
The salary range for this position is $97,000 - $122,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

Work Authorization:
This role is not eligible for new employer sponsored or current H-1 B visa holders. Applicants, including current OPT, L and other visa holders, must be authorized to work in the U.S. without the need for new employer sponsorship for themselves or their spouses now and in the future.

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Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

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Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.