Compare the Market

Compliance Manager - Consumer Lending and Insurance

Compare the Market  •  Brisbane, AU (Onsite)  •  3 hours ago
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Job Description

Who We Are

iSelect and Compare the Market are trusted, well-known brands dedicated to helping millions of Australians compare and buy personal finance and household products such as insurance, energy, and loans. Together, we provide a seamless, customer-focused experience that makes it easier for Australians to find the right products to suit their needs.

What You’ll Be Doing

This is a broad, hands-on advisory role where you’ll partner closely with teams across Money, Life Insurance, Marketing, Product, Customer Experience and Commercial. You’ll provide practical compliance advice, challenge thinking when needed, and help ensure regulatory requirements are considered from the outset across customer journeys, campaigns, projects and day-to-day operations.

Reporting into our GM of Risk and Compliance you’ll:

  • Provide specialist ACL and AFSL compliance advice across our Money and Life Insurance businesses
  • Review changes to customer journeys and provide practical compliance guidance
  • Partner with Marketing, Product, Customer Experience and Commercial teams to review marketing materials and activities
  • Provide compliance oversight of customer-facing scripts for our Contact Centres
  • Develop and maintain compliance scorecards to support effective monitoring and reporting
  • Review partner contracts and identify potential regulatory risks
  • Provide SME advice on compliance incidents, remediation and regulatory considerations
  • Support teams with IDR and EDR complaints across Money and Life Insurance

What’s In It For You

At Compare the Market and iSelect, we’re all about helping people make smart choices – and joining us might just be yours. We offer an environment where your ideas are heard, your contributions are valued, and your growth genuinely matters. Collaboration is part of our DNA and you’ll be joining a supportive, forward-thinking team where you can do meaningful work (and be recognised for it!)

We’re guided by three shared values that shape how we work, how we treat each other, and how we show up for our customers - Drive, Noble Intent and All Together.

Plus, we offer a range of great perks to help you thrive both in and out of work:

  • Vibrant and social community who have annual celebrations, family fun days and regular events
  • Enjoy flexible work arrangements, including the option of one day working from home each week or a 9-day fortnight
  • Enjoy additional leave days - ‘ME’ leave and ‘Volunteer Day’ leave
  • Free coffee on Mondays
  • Option to purchase additional leave
  • Return To Work bonus for returning parents
  • Quarterly Award and Recognition program

What Sets You Apart

You’ll be an experienced compliance professional who is comfortable partnering with senior leaders. Just as importantly, you’ll know how to take complex regulatory requirements and turn them into advice that makes sense in a commercial environment.

Ideally, you’ll bring:

  • 5+ years’ compliance advisory experience (ideally having done this across home lending, consumer credit or insurance)
  • Strong knowledge of relevant consumer lending and life insurance regulatory frameworks
  • Experience within an AFSL and ACL-regulated environment
  • The ability to interpret regulatory requirements and translate them into practical business advice
  • Experience with compliance monitoring and risk management frameworks
  • A collaborative, pragmatic approach and the ability to work across multiple projects and priorities

Interested? Let’s chat!

At Compare the Market and iSelect we’re proud to be an Equal Opportunity Employer and we embrace diversity. 

This role is available to candidates with unlimited Australian working rights only. Sponsorship is not available. 

iSelect and Compare the Market, brands of iCompare Holdings, are committed to protecting your privacy. All applications and personal information are kept confidential and securely stored in line with Australian privacy laws, used only for recruitment purposes, and not shared with third parties outside iCompare Holdings without your consent.

Compare the Market

About Compare the Market

Compare the Market is one of the UK's best loved and most recognised brands.

Our purpose is to make great financial decision-making a breeze for everyone; simple for the perplexed, quick for the hassled, funny for the bored, and confident for the nervous and unsure.

We think good things happen for our customers when they meerkat, but we also think this is true for our colleagues.

We believe in looking after our people and developing talent. We think that making life enjoyable in and out of work helps us to be the best we can be. We therefore give our people all kinds of extra benefits, whether that’s professional training, healthcare or life insurance, family fun days, monthly prize draws and a whole lot more.

To find out more about working at Compare the Market and to see our open jobs, visit joinus.comparethemarket.com .

Don’t forget to follow us on twitter: @comparemkttech

Industry
IT & Software
Company Size
501-1,000 employees
Headquarters
London, GB
Year Founded
Unknown
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