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About Great Lakes Insurance SE:

As specialty provider of primary insurance services in the UK, Great Lakes London Branch (“ GLLB”) is a substantial part of Great Lakes Insurance SE in Munich. Our interlocked business model is to seize opportunities closely connected to the reinsurance core business and innovation opportunities, in our role as an integral part of the Munich Re Group. Great Lakes Insurance SE operates from its headquarters in Munich, and via branch offices in UK, Ireland, Switzerland, Italy and Australia.

Great Lakes Insurance UK Limited (“ GLLS”), regulated by Prudential Regulation Authority and the Financial Conduct Authority, is a fully owned subsidiary of Great Lakes Insurance SE and acts as the preferred facilitator of agency insurance business in the UK in the post-Brexit world.

About the role:

As a Compliance Manager, your role involves providing specialist knowledge, practical solutions and monitoring of compliance topics, as well as contributing to an overall compliance culture. You will contribute to providing excellent service quality within the Great Lakes UK Compliance department. The role reports to the UK Head of Compliance.

Key Responsibilities:

• Provide support to the Head of Legal & Compliance to develop, implement and maintain a compliant Compliance Management System (CMS), ensuring appropriate compliance with all relevant laws and regulations and Group standards.
• Maintain and develop systems and processes which support the core CMS elements like culture, risk analysis, norms management, whistleblowing channels, training and monitoring.
• Significantly contribute to the delivery of the Compliance Plan as approved by the Company Board.

• Assume ownership and take responsibility for specific Compliance topics and programs set out in the GLLB and GLLS’ compliance policy and provides specialist advices on these to the business.

• Contribute to the further development of the CMS framework, including the development of new controls, enhancement of existing ones, and identify efficiencies and automatization opportunities.
• Develop and deliver training materials on a range of compliance topics and the wider regulatory landscape.
• Perform compliance monitoring practices for agreed compliance topics, whilst adapting where necessary to the results of business change and projects.
• Monitor business performance on the identification, notification and handling of potential compliance breaches, considering if external regulatory breaches may have occurred and reporting and escalating such instances appropriately.

• Implement group-wide compliance norms, adapt them to GLLB and GLLS’ requirements and monitor the adherence to the policies with respect to selected Compliance topics.

• Perform legal and regulatory change impact analysis of regulatory publications to identify potential risks to the CMS, internal governance, rules and standards.
• Support stakeholders with the on-boarding of prospective new business opportunities, independently risk assess outsourcing exposures and ensure arrangements follow GLLB & GLLS Outsourcing and Third Party service requirements.
• Assist and advise on the Financial Sanctions risk(s) posed across multiple classes of insurance/reinsurance business, ensuring compliance with all internal standards and external legislation.
• Collaborate with second line departments and support annual risk and control assessments and assess the maturity of the CMS framework.
• Support the drafting and preparation of regulatory notifications, reporting and general communications with the regulatory authorities.
• Contribute towards the adjustment of the compliance function in the management of its services across GLLB and GLLS and alignment with the shaping of future internal governance requirements for both entities.

Competencies:

Nimble learning (we think big) – you actively learn by tackling new problems and trying out new solutions, quickly learning from both successes and failures.

Collaborates (we lead the ‘we’) – you work together with others in your team, the department and wider business (where relevant) to meet shared commitments.

Optimises work processes (we grow with our clients) – you know the most effective and efficient processes to get things done and are constantly assessing how they can be improved.

Resourcefulness (we care and dare) – you find a way to get things done with the best use of the resources available to you, knowing when to ask for support from others, but also offering your support to others where you feel your expertise, knowledge and skills can add value.

Communicates effectively (we are clear and authentic) – you communicate clearly and appropriately with your audience. You also share ideas, learn from others and keep stakeholders informed about progress, problems, opportunities and solutions, soliciting feedback along the way.

Key Skills & Experience:

• Proven experience in developing and monitoring a conduct risk framework including product governance for a portfolio mix of SME and retail insurances.

• Several years’ experience in a compliance role within insurance.

• Full working knowledge of the rules, practices and expectations of the PRA and FCA

• Proven knowledge of the primary insurance regulatory environment including related conduct compliance risks

• Understanding of the compliance requirements for at least two additional core compliance topics such as Prudential standards, SMCR, Financial Crime, Financial Sanctions.

• Analytical, pragmatic thinker and solution orientated

• Proven ability to manage internal and external stakeholders at different levels of seniority.

• Excellent organisational skills and communicator

• Experience with delegated authority models and multi-layered insurance distribution networks and channels (desirable)

• Experience in preparing reporting to key stakeholders including senior management and Boards as well as presenting on key topics.

• Experience in developing and reporting on Management Information suite including risk tolerancnes, key risk indicators and key performance indicators.

Desired Qualifications and Educational Background:

• Educated to degree level, qualified by experience or relevant apprenticeship training
• Professionally qualified as a Chartered Insurer or equivalent qualifications (or making significant progress towards this).
• Knowledge of European legislation & directives (i.e Solvency II)
• Knowledge of German regulator BaFin and its regulatory standards.

Thought Leaders:

You will demonstrate inclusive behaviour and encourage your colleagues to play an active role in creating an inclusive culture as well.

You will treat your colleagues and sales and business partners fairly and with respect.

Regulatory & Conduct Requirements:

• Ensuring compliance with Munich Re’s Code of Conduct and the FCA Conduct Rules