Job Description

Compliance Manager

Deputy to the Chief Compliance Officer & MLRO
Owl Payments Europe – Dublin

4 days per week in the office

About Tripadvisor

The Tripadvisor Group connects people to experiences worth sharing and aims to be the world’s most trusted source for travel and experiences. Through its portfolio of brands including Tripadvisor, Viator, Owl Payments and TheFork, the Group leverages technology, trusted content, and global partnerships to connect millions of travellers with experiences, accommodations, restaurants, and travel services.

Owl Payments Europe (OPEL) is the regulated payments institution supporting the Tripadvisor marketplace ecosystem across Europe.

Why this job is excellent

Owl Payments Europe is seeking a Compliance Manager to act as Deputy to the Chief Compliance Officer and Money Laundering Reporting Officer (PCF-12 & PCF-52).

This role will support the management and execution of OPEL’s regulatory compliance and AML/CTF framework and ensure the firm continues to meet its obligations as an authorised Payment Institution regulated by the Central Bank of Ireland.

Reporting to the Chief Compliance Officer/MLRO, the Compliance Manager will play a key role in implementing compliance monitoring, supporting regulatory engagement, managing financial crime oversight, and ensuring compliance processes are embedded across the organisation.

The role provides operational leadership within the Compliance and Financial Crime function and acts as a key escalation point within the team.

What you'll do

• Compliance Framework
• Support the implementation and ongoing maintenance of the firm’s compliance governance framework, including policies, procedures, risk assessments and compliance monitoring programmes.
• Assist in preparing Board and senior management compliance reporting, including metrics, regulatory developments, and key compliance risks.
• Support the development and execution of the Annual Compliance Plan and compliance assurance testing.

AML / Financial Crime Oversight

Support the MLRO in overseeing the firm’s AML/CFT framework, including:

• Customer Due Diligence (CDD) and onboarding oversight

• Transaction monitoring and financial crime risk assessments

• Suspicious Transaction Reporting processes

• Financial crime policy development and implementation

Assist with investigations and regulatory reporting where required.

Regulatory Engagement

• Support interactions with the Central Bank of Ireland and other relevant authorities, including regulatory submissions, supervisory requests and thematic reviews.
• Monitor regulatory developments impacting payment institutions including PSD2, AML legislation, Irish Payments Regulations and EU regulatory developments.
• Compliance Monitoring & Assurance
• Lead the execution of compliance monitoring reviews, ensuring controls are operating effectively across key regulatory areas including:

  • AML/CFT

  • Consumer protection

  • Payments regulations

  • Governance and outsourcing oversight

Coordinate responses tointernal audit, regulatory reviews and compliance assurance activities.

Cross functional collaboration

Work closely with Technology, Operations, Legal and Product teams to ensure compliance considerations are integrated into business processes and system design.

Support the development of compliance requirements within payments infrastructure, transaction monitoring systems and regulatory reporting frameworks.

Training and Culture

• Deliver internal training programmes covering AML, financial crime, regulatory compliance and conduct risk
• Promote a culture of compliance and risk awareness across the organisation.

What we're looking for

A strong compliance professional who can operate in a regulated fintech or payments environment, capable of translating regulatory requirements into practical operational processes.

You will have:

• Experience working in compliance, AML or financial crime within a Payment Institution, EMI, fintech or financial services firm

• Strong understanding of Irish and EU regulatory frameworks applicable to payments

• Experience implementing compliance monitoring programmes and compliance risk assessments

• Ability to work with cross-functional teams in a technology-enabled payments environment

• Strong analytical, organisational and communication skills

Essential requirements

• Degree in Law, Finance, Business, Compliance, Risk Management or related field

• Experience in regulatory compliance, AML or financial crime within financial services

• Knowledge of PSD2, Irish Payments Regulations, AML/CFT requirements and Central Bank of Ireland expectations

• Experience preparing regulatory or compliance reporting

• Ability to work effectively with senior management and operational teams

Why join Owl Payments Europe

This is an opportunity to play a key role in the compliance leadership of a regulated payments institution supporting a global travel marketplaceYou will work closely with senior leadership and gain exposure to regulatory strategy, payments infrastructure, and financial crime risk management in a fast-growing and technology-driven organisation.

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

Job Location: On-site

This role is an on-site position in our Dublin workspace office

What We Offer

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.
• Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us.

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges.

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

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