Job Description

The City of Quinte West is situated on the shores of the beautiful Bay of Quinte. We are located directly along the Highway 401 corridor approximately 1.5 hours east of Toronto and 2.5 hours west of Ottawa. Over 46,560people make Quinte West home. Quinte West’s natural setting, with its attractive scenic backdrop of rolling hills, rich farmland and clean waterways, creates a healthy environment for working, living, and raising a family. Safe, well-planned neighbourhoods and plenty of recreational activities make Quinte West the ideal place to visit or call “home”.

Position: Compliance Coordinator, Outdoor Operations
Department: Public Works and Environmental Services

Division: Outdoor Operations
Reports to: Manager of Outdoor Operations

Public Works and Environmental Services
This department is responsible for the effective and efficient planning, engineering, maintenance, rehabilitation and operation of the municipal road system, parks and open space, solid waste management services, water treatment and supply, wastewater collection and treatment, stormwater management, development approvals and general engineering services.
Outdoor Operations

The Outdoor Operations Division is responsible for the municipal roads and parks. The roads division oversees the maintenance of much of the day to day infrastructure used by residents including roads, bridges, culverts, sidewalks, signage traffic lights, streetlights, public parking lots, and for landfill site
operations. The parks division is responsible for the care and maintenance of municipal parks, playgrounds, sports fields, trails, splash pads, skateboard parks, dog parks, amphitheatre, boat launches, docking and flowers.

Purpose and Scope:

The Compliance Coordinator will assist the Manager of Outdoor Operations with a wide variety of technical and administrative work to ensure regulatory compliance of Roads, Landfill, Parks and Stormwater Systems. In addition, the Compliance Coordinator will assist the Supervisor of Roads and the Supervisor of Parks and operations staff in staying current with legislative requirements as they pertain to City Municipal owned infrastructure.

This position is a contributing team member responsible for the day to day work and executing operations in line with department approved policies, plans and programs as well as efficiently meeting service standards in the delivery of municipal services.

Duties and Responsibilities:
• Have a thorough understanding of the legislation governing the City assets in order to act as a resource person to operations staff.
• Stay current with changes to the legislation including Environmental Compliance Approvals, Minimum Maintenance Standards (MMS) and other relevant standards.
• Provide oversight and training for the City’s maintenance management system.
• Coordinate the integration of patrol data from City Minimum Maintenance Inspection software and vehicle GPS system into the City’s broader records management framework, ensuring all MMS documentation supports regulatory compliance and audit readiness.
• Maintain documentation related to liability and insurance claims, ensuring all records are maintained in accordance with risk management protocols.
• Proactively identify opportunities to improve public facing processes and communication materials, ensuring that service delivery consistently aligns with the City’s standards for quality customer service.
• Provide assistance to the Supervisor of Fleet for compliance related documentation for the Ministry of Transportation Commercial Vehicle Operator Registration (CVOR) program.
• Have comprehensive knowledge of Excess Soils O.Reg. 406/19 and requirements for sampling and testing.
• Assist with operation and compliance oversight for the Murata Erie North America (MENA) site.
• Provide assistance or back up for the Compliance Coordinator, Water and Wastewater Services, where necessary.
• Knowledge of Municipal Drinking Water Licence, Environmental Compliance Approvals, Consolidated Linear Infrastructure approvals (CLI ECA) and Permit to Take Water (PTTW) documents.
• Administers the CLI ECA approvals and application process as necessary.
• Complete all periodic reporting to the Ministry of the Environment, Conservation and Parks (MECP), the Ministry of Transportation (MTO), and the Ministry of Health (MOH) under applicable legislation and Best Management Practices.
• Identify and draft amendments to Standard Operating Procedures (SOPs) and operations manuals that are made necessary by these changes, in a timely fashion, for the approval of the Manager.
• Ensure periodic review of operations manuals as required under the legislation and assist in their review and update with operations staff.
• Ensure that all monitoring and sampling is carried out on time and that laboratory results are conveyed to the appropriate staff and recorded and filed in accordance with the legislative requirements.
• Provide technical and administrative support.
• Assist operations staff with any reports required/requested by the Ministry through inspection report action items or reportable events including ensuring that any follow up items are addressed.
• Review logbooks periodically to audit operations staff in meeting the various regulatory requirements.
• Bring compliance issues to the attention of the Manager and appropriate operations staff as identified and assist in dealing with them.
• Act as a liaison with Ministry of Environment and Ministry of Transportation staff on requests for information and as a general contact person.
• Assist the Manager and operations staff in identifying training opportunities to meet the training requirements in the legislation and assist the Manager in keeping a record of training taken by staff to meet these documentation requirements noted in the legislation.
• Prepare annual reports for Roads, Parks, Stormwater and Landfill that are required under the legislation for the adoption and approval of the Manager and Director.
• Ensure that the public information requirements of the legislation are met and that the required information is available to the public in the form and location called for in the legislation.
• Attend Committee meetings or its’ Sub-Committee meetings as required and participate in MTO/MECP or Industry working groups to ensure the City is current with industry trends.
• Perform such other duties necessary and assigned to maintain the continuity of functions under the incumbent’s jurisdiction.
• Provide assistance to the Drinking Water Quality Management Representative for the City.
• Responsible for the administration and support of Quality Management System implementation for the City.
• Demonstrate a commitment to learning and overall professional development.
• Follow all guidelines for employees and employers as legislated under the Ontario Occupational Health and Safety Act, other applicable legislation, best practices, City policies and procedures.

Note: The above duties are representative of a typical position and are not to be construed as all-inclusive.

Competencies

This position will:

Demonstrate the City’s core corporate competencies:
• Ambassador
• Health and Safety Behaviour
• Integrity, Trust and Accountability
• Quality of Work
• Teamwork

Demonstrate the City’s individual contributor competencies:
• Customer Focus
• Planning and Organizing
• Drive for Results
• Problem Solving
• Communication

Demonstrate the position competencies:
• Decision Quality
• Functional/Technical Skills
• Informing

Contacts:

The position will have direct contact with:
Internal:
Manager of Outdoor Operations, Director of Public Works and Environmental Services, Manager of Water and Wastewater, Compliance Coordinator of Water and Wastewater, other City Department staff, Council members, Committees of Council where required.

External:
General Public, Federal and Provincial Government staff and Agencies, Consultants where appropriate, Contractors, Media, etc.

Education/Specialized Training/Skills:

The position will require:
• A minimum of a three (3) year community college diploma in Environmental or Civil Engineering Technology or a related field, or an approved equivalent combination of education and experience.
• A valid Class G Driver’s Licence and a safe driving record in good standing, satisfactory to the employer.
• Comprehensive knowledge of applicable legislation and regulations i.e. Occupational Health and Safety Act (OHSA), Safe Water Drinking Act (SWDA), MMS O.Reg. 239/02, Municipal Act, Environmental Protection Act, CAN/CSA-Z614 standards for playground safety & regulations under the Accessibility for Ontarians with Disabilities Act (AODA), O.Reg. 424/97 under the Highway Traffic Act.
• Proven interpersonal skills.
• Proven time management skills and the ability to manage several projects simultaneously.
• Proven analytical and problem solving skills, sound technical and administrative skills.
• Excellent interpersonal skills.
• A highly developed sense of professionalism, tact and diplomacy.
• Demonstrated respect for confidential and sensitive issues.
• Demonstrated customer service and public relations skills.
• Demonstrated ethical behaviour and business practices.
• The ability to work with a diverse group of individuals in a team environment.
• A commitment to providing high quality, cost effective services to the City and the community.
• Strong organizational skills with the ability to prioritize work in a demanding environment.
• Strong computer skills including Google Workspace, Google Docs, Microsoft Word, Excel, PowerPoint, Dayforce (or other similar software programs), Supervisory Control and Data Acquisition (SCADA) software (or other similar software programs), email and internet.
• Strong written and verbal communication skills.
• Strong and effective analytical, critical thinking and problem solving abilities.
• Ability to obtain and maintain a satisfactory criminal record check, deemed satisfactory to the employer.
Nice to have:
Although not required, the following would be considered an asset to the position.
• The ability to communicate in both English and French.

Work Experience:

This position requires:
• A minimum of four (4) years of regulatory compliance experience in the field of Roads/Parks Operations, or a related field.

Nice to have:
Although not required, the following would be considered an asset to the position.
• Previous municipal experience.

Decision Making:
The position is responsible for providing timely, accurate advice to the Manager of Outdoor Operations, department staff and other City departments where appropriate. It is also responsible for ensuring compliance with environmental legislation as set out above and conveying to the Manager and appropriate staff, any action required to ensure that legislative requirements are met.

Supervision:
This position has no direct supervisory responsibility but does play a role in the training and guidance of new staff on performing department tasks and procedures and with existing staff when new technology, policies or tasks are introduced.

Work Environment:
• Work in an office environment on a regular basis, with occasional exposure to outside elements.
• Attend day or evening Committee meetings when required.

What we offer you:
• OMERS pension plan
• Competitive employer-paid extended health benefits
• Minimum of 3 weeks vacation
• Opportunity to participate in our Flexible Work Program, subject to applicable policies and approvals, which includes:
• Hybrid work model for eligible positions
• Flexible start time for eligible positions
• Compressed biweekly work schedule for eligible positions
Personal information and any supporting material are collected and administered in accordance with the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA). We thank all applicants who apply but advise that only those selected for an interview will be contacted. The City of Quinte West is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please contact the Human Resources Department at 613-392-2841 ext. 1106 or hr@quintewest.ca to ensure your accessibility needs are accommodated throughout this process. Applicants will be required to consent to the completion of a criminal reference check and the completion of a driver’s abstract, if deemed a requirement of the position. The City of Quinte West does not use artificial intelligence (AI) to screen, assess, or select candidates in its recruitment processes. All applications are reviewed and assessed by Human Resources staff and the hiring manager.