Job Description

About the Company
Midwest Express Clinic is committed to delivering high-quality, patient-centered care across all our Illinois and Indiana locations. Our compliance and credentialing team plays a critical role in supporting safe, consistent, and fully compliant clinical operations.

The Compliance Coordinator supports the organization’s compliance program by assisting with monitoring, education, auditing, and documentation activities that ensure adherence to federal, state, and local healthcare regulations. This role plays a key part in maintaining ethical operations, supporting risk mitigation efforts, and promoting a culture of compliance across all clinic locations.

The ideal candidate is detail-oriented, organized, collaborative, and comfortable working in a fast-paced healthcare environment.

Responsibilities

Compliance Program Support

• Assist in the implementation, maintenance, and ongoing evaluation of the compliance program.
• Support compliance initiatives aligned with regulatory requirements, organizational policies, and industry best practices.
• Help maintain compliance documentation, policies, procedures, and records.

Auditing & Monitoring

• Coordinate routine compliance audits and monitoring activities (e.g., HIPAA, billing, coding, documentation).
• Track audit findings, corrective action plans, and follow-up activities to completion.
• Prepare audit summaries and reports for leadership review.
• Education & Training
• Assist with the coordination and tracking of compliance training for team members.
• Support development and distribution of compliance-related education materials.
• Maintain training completion records and compliance attestations.

Investigations & Reporting

• Assist with intake, documentation, and tracking of compliance concerns, incidents, and potential violations.
• Support internal investigations under the direction of the VP of Compliance.
• Maintain confidentiality and professionalism in all compliance matters.

Regulatory & Policy Support

• Monitor regulatory updates and assist with communication of changes to relevant stakeholders.
• Support policy reviews, updates, and annual acknowledgements.
• Help ensure clinics remain survey-ready and compliant with applicable regulations.

Administrative & Cross-Functional Support

• Maintain compliance logs, databases, and reporting tools.
• Coordinate with operations, clinical leadership, HR, revenue cycle, and IT as needed.
• Support special compliance projects and initiatives as assigned.

Qualifications:

Required

• Bachelor’s degree in Healthcare Administration, Business, Compliance, or a related field (or equivalent experience).
• 1–3 years of experience in healthcare compliance, healthcare administration, or a related role.
• Working knowledge of healthcare regulations (e.g., HIPAA, OSHA, CMS, state regulations).
• Strong attention to detail and organizational skills.
• Ability to handle sensitive information with discretion and professionalism.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).

Preferred

• Experience in urgent care, ambulatory care, or multi-site healthcare environments.
• Familiarity with compliance auditing, incident tracking, or training coordination.
• Compliance certification (e.g., CHC, CPCO) or interest in pursuing certification.
• Experience working with compliance software or learning management systems.

Reports To VP of Compliance

FLSA Status: Full-Time, Non-Exempt

Schedule: Monday–Friday, 40 hours per week, In-Office

Location: Midwest Express Clinic Corporate Office, Chicago Illinois

Benefits: Midwest Express Clinic is proud to offer our employees a competitive selection of employer sponsored medical, dental, vision, and short term disability plans that meet the diverse needs of our employees and their families. Employees can also opt into a wide range of voluntary benefit plans including, but not limited to pre-tax spending accounts (FSA, HSA, Dependent Care, and Commuter), life insurance, critical illness, and even pet insurance. We offer a company-sponsored 401K plan, with employer match, to help them plan for a financially secure future. We also believe in the importance of work-life balance, with all full-time employees eligible for Wellness or Paid Time Off benefits.