Job Description

Join a dynamic compliance team supporting environmental responsibility through accurate data, strong administration, and customer-first service

Location – Stratford

Hours - Monday to Friday, 8:30-5:00.

A quick look at the role.

This administrative role supports the Packaging and WEEE compliance scheme, including member registration, invoicing, order processing, arranging WEEE collections, invoice reconciliation, and monitoring compliance data.

You will work with compliance managers, scheme members and suppliers to keep records accurate and up to date, support packaging data submissions, and help obtain electrical product sales data (EEE). The role also provides first line support to members while ensuring all processes follow QA procedures and Biffa compliance standards.

Your core responsibilities.

• Act as first point of contact for member queries via phone and email.
• Manage member administration, including registrations, database updates and record accuracy.
• Set up new scheme members and verify company registration details.
• Collate and pre-check quarterly and annual Packaging and WEEE data returns.
• Monitor compliance data, identify discrepancies and escalate issues when required.
• Collect and analyse packaging and EEE data to support regulatory reporting.
• Provide financial administration, including purchase orders, invoicing support and debt monitoring.
• Arrange WEEE and battery collections, including quotes, scheduling and evidence reconciliation.

Requirements

Our essential requirements.

• Highly organised with strong attention to detail and the ability to multitask effectively
• Confident communicator with experience as a first point of contact for customers and suppliers
• Proficient in Excel (including VLOOKUPs, IF statements) and comfortable working with large data sets
• Skilled in using MS Office applications, including Teams, Outlook, and PowerPoint
• Experienced with financial and purchasing systems, and in preparing and sending customer communications
• High level of numeracy and literacy, with knowledge of Producer Responsibility Regulations (preferred)

Benefits

And here’s why you’ll love it at Biffa.

• Ongoing career development, training and coaching – Because if you don’t grow, we don’t grow.
• Competitive salary.
• Generous pension scheme.
• Retail and leisure discounts.
• Holiday and travel discounts.
• Life cover.

About Biffa -

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull.

Dedicated to Diversity

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.