Job Description

Symetra has an exciting opportunity to join our Records Management Compliance team as a Compliance Consultant!

About the role

As a Compliance Consultant on the Records Management team, you will bring deep expertise in Records Management and governance to support enterprise-wide initiatives and business partners. Responsibilities include leading the design, implementation, and continuous improvement of retention, defensible destruction, and lifecycle governance practices across systems and business functions.

The position operates with a high degree of independence and requires strong judgment, strategic thinking, and the ability to translate policy into practical execution. Success in this role requires consistently delivering well-structured, business-ready solutions while ensuring records are managed effectively within the broader data lifecycle and aligned to enterprise data governance frameworks.

What you will do

• Lead Records Management initiatives across lines of business, partnering with cross-functional teams (Legal, IT, Compliance, Operations) to implement retention and lifecycle practices.
• Independently manage complex projects, including File Plan development, system and application assessments, and retention automation efforts, with minimal supervision.
• Provide direction to junior team members and ensures timely, high-quality deliverables.
• Advise business management on retention, defensible destruction, and regulatory considerations, and help design scalable processes and controls aligned to operational realities.
• Develop and deliver clear, business-ready materials, training, and guidance to support adoption of Records Management practices.
• Identify opportunities to strengthen processes through standardization, automation, and system alignment; contributes to long-term program development and maturity.
• Perform targeted analysis, regulatory research, and program assessments to support leadership decision-making.

Why work at Symetra

“ If you want to work for a company that is always considering its employees while working towards sustainable growth this is that company. Within Symetra, there is always innovation, empowerment, and growth opportunities, all while providing us with a great work/life balance and incredible benefits for a very reasonable cost!” - Cindy G., Program Manager

“If you're looking for a place to call home, grow professionally and personally and most importantly, be yourself, Symetra is the right fit” - Daniel P., Senior Underwriter

What we offer you

We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

• Flexible full-time or hybrid telecommuting arrangements
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Give back to your community and double your impact through our company matching
• Want more details? Check out our Symetra Benefits Overview

Compensation

$87,900 - $146,500 annually plus eligibility for Company Annual Bonus

Qualifications

Who you are

• High school diploma required
• College degree of equivalent experience required
• 8-10 years of experience building and leading enterprise record management programs.
• Experience with records management in the life insurance industry strongly preferred.
• Ability to adapt to changing priorities and to support evolving business needs and regulatory requirements.
• Strong analytical and problem-solving abilities; able to translate regulatory requirements into operational practice and apply a broad perspective to challenges.
• Ability to review, interpret, and analyze documentation and data for accuracy, relevance, and compliance.
• Experience using and implementing productivity tools including data analytics and AI-driven solutions.
• Effective in both independent and collaborative environments; comfortable advising senior stakeholders.
• Excellent communication, presentation, and organizational skills.
• Proficiency with Microsoft Office, SharePoint, Teams, and other business productivity tools.

We empower inclusion
At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute.
Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.
Creating a world where more people have access to financial freedom
Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.
For more information about our careers visit: https://symetra.eightfold.ai/careers
Work Authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.
Please review Symetra's Remote Network Minimum Requirements:
As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection:

• Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband."
• Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL.
• Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up.

When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above.
Identity Verification
Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity.
Failure to comply with verification procedures may result in:

• Disqualification from the recruitment process
• Withdrawal of a job offer
• Termination of employment and other criminal and/or civil remedies, if fraud is discovered