Hartford Care

Compliance Audit Lead (Specialist)

Hartford Care  •  £45k/yr  •  Dudley, GB (Onsite)  •  5 hours ago
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Job Description

We are is looking for a Compliance Audit Lead to join us and help make sure every resident receives safe, high-quality, truly person-centred care.

About the role

You’ll lead, coordinate and carry out internal compliance audits across our portfolio of care homes. You’ll check that we meet regulatory standards, internal policies and best practice, and you’ll support our homes to keep improving. Reporting to the Policy Implementation Manager, you’ll work closely with our Operations Team, Senior Managers and Directors.

What you’ll be doing

  • Designing and running an audit schedule for our homes, including unannounced visits
  • Auditing care quality, safeguarding, medication management, health and safety, food safety, documentation and staffing, using the CQC Key Questions (KLOEs) or equivalent frameworks
  • Writing clear, evidence-based reports with ratings, findings and recommendations, and presenting them to management and operational teams
  • Making sure action plans are agreed, tracked and completed on time
  • Spotting gaps, risks and emerging trends, and updating audit tools and policies where needed
  • Coaching and supporting Home Managers and staff, including running internal workshops on compliance best practice
  • Preparing homes for external inspections (CQC, Fire, Food Safety) and keeping up to date with changes in adult social care legislation
  • Leading and mentoring any Compliance Audit team members

About you

Essential

  • Proven auditing experience in the care home sector, with a previous Compliance Audit role and experience managing quality assurance systems
  • Previous management or supervisory experience in a residential and/or nursing home
  • Experience in residential care for older adults, dementia, learning disabilities, physical disabilities, autism and mental health
  • In-depth knowledge of health and social care regulations, including the CQC Fundamental Standards and the Care Act
  • A relevant management qualification (e.g. RMA/Diploma, minimum Level 5)
  • Strong report writing and analytical skills, with confident use of Word, Outlook and Excel
  • Excellent organisational, time management and communication skills, with the ability to prioritise a complex workload under pressure
  • A strong understanding of person-centred care and what outstanding, personalised care looks like
  • The ability to lead, coach, motivate and develop others
  • A flexible approach to working hours

Desirable

  • Knowledge of the Person-Centred Software (PCS) Care Planning System
  • Knowledge of CIW regulations and assessments
Hartford Care

About Hartford Care

Hartford Care is an award-winning Care Provider of residential and nursing homes supporting older people and people who live with Dementia across the South of England.

Collectively, our backgrounds incorporate customer care at the highest level; health; education; finance; and social care and a thorough knowledge of the industry's regulatory authority.

Always working together, we ensure the knowledge and experience that emanates from our unique blend of talent and expertise is shared with our home managers and staff team.

Respect for our residents'​ privacy, dignity and individuality is at the heart of everything we do.

We firmly believe that every one of our residents has an absolute right to choose the way they live their lives.

Whatever their preferences, we do all we can to support our residents by providing them with the best possible environment in which to enjoy them.

Physical needs are carefully considered and, as such, we believe it is important to actively involve residents in their care to ensure they retain as much independence as possible.

We understand the vital importance of looking after the emotional and spiritual needs of both residents and their nearest and dearest.

We are proud that Hartford Care, established more than a century ago, remains a family-owned business and firmly believe our excellent reputation within the care industry has been achieved by remaining consistent with our values of creating caring communities.

Industry
Healthcare & Social Services
Company Size
51-200 employees
Headquarters
Basingstoke, GB
Year Founded
Unknown
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