Job Description

Job Location: FL Corporate Support - Tampa, FL 33634
Position Type: Practice SupportOverview
This position provides administrative support primarily to the Compliance Department.  The Compliance Assistant must possess strong organizational skills, reading, analytical and a general knowledge of the preparation and processing requirements of legal documents.  This position is responsible for processing the release medical record requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Duties require interaction with various internal and external groups, agencies, attorneys and the general public.

Essential Duties and Responsibilities
•    Primary individual responsible for processing patient medical record requests within 30 days from receipt and maintaining corresponding log;
•    Possess (or be able to quickly learn) a general understanding of HIPAA laws and regulations, which includes understanding safeguarding and protecting PHI and PII.
•    Provide Administrative support company’s Learning Management System;
•    Responds to subpoenas according to operational standards and legal timelines.
•    Organize, scan, file and/or save case-specific patient records, legal documents, data and other materials to ensure proper case management;
•    Assist in gathering and obtaining information and documents in response to legal or administrative agency requests;
•    Prepare and assemble policy manuals, materials, documents, and exhibits for meetings, general distribution, and hearings;
•    Ensure satisfaction of deadlines through execution of dated correspondence and court calendar management;
•    Coordinate/schedule meetings and/or conference calls and notify interested parties;
•    Compose, type and finalize departmental correspondence; proofreads and corrects prepared materials for correct grammar, spelling, punctuation, format, syntax, and content;
•    Mail, fax, scan, electronically file or arrange for delivery of legal correspondence to clients, witnesses, employees, attorneys and court officials;
•    Receive, sort, and distribute incoming mail daily; calendar court, meeting or hearing dates included with incoming correspondence;
•    Maintain departmental files and directories in current and proper order;
•    Process invoices and check requests, as needed;
•    Receive and screen visitors and telephone calls;
•    Perform related work as assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge, Skills and Abilities
•    Computer Skills: Must be proficient in MS Word, Outlook, Excel and Power Point.
•    Analytical: Gather, analyze and synthesize complex or diverse information skillfully.
•    Demonstrate a high degree attention to detail; Contributes to the improvement of the department;
•    Interpersonal Skills: Accept responsibility for own actions; Work independently in the absence of specific instruction; Autonomously resolves problems/conflicts that may arise;
•    Verbal Communication: Communicate effectively in a business environment; Respond to verbal direction; Follow instructions and get clarification when in doubt;
•    Written Communication: Demonstrate strong writing skills; Write clearly and informatively; Edit work for spelling and grammar;
•    Team work: Balance team and individual responsibilities; Contribute to building a positive team spirit;
•    Professionalism: Interact effectively with management, other team members and the public; Use discretion and tact; Maintain highly sensitive and confidential matters;
•    Quality: Exhibit proficiency in the performance of duties; Demonstrates competence; Produce accurate and thorough work product; Display strong organizational abilities and effective time management;
•    Dependability: Commit to work overtime when necessary to reach goals; Follows through on commitments;
•    Initiative: Takes independent actions and goes above what is specifically asked if necessary; Asks for and offers help to others when needed.
•    Language Skills: Able to read, write and interpret written information in English. Able to effectively present information and respond to questions from other team members, clients, customers, and the general public.
•    Mathematical Skills: Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to generally compute rate, ratio, and percent.
•    Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Exercises good judgment in decision making.

Qualifications•    Education includes a high school diploma or equivalent.  Graduation from a recognized business school or college is preferred.
•    Experience should include at least one year of relevant secretarial and/or administrative work in a law office, dental practice or business office.  Any combination of training and experience that provides the required knowledge, skills, and abilities will be evaluated on an individual basis.