Job Description

Detailed Roles & Responsibilities:

• Conduct trade and regulatory research for international shipments
• Work with 3rd party vendors
• Audit shipping documents for FCPA and Anti-Bribery compliance
• Communicate with brokers and external stakeholders
• Ensure imports/exports are compliant in collaboration with Legal and Tax
• Provide clearance instructions and address problem shipments
• Verify all commercial shipping documents (STOs)

Review/approve:
• Commercial Invoices (CI)
• Packing Lists (PL)
• Airway Bills (AWB) — within 24 business hours


• Input order forms into internal systems
• Support Tax and Customs audits with Legal
• Coordinate with Client Trade Compliance and 3PLs
• Perform due diligence on external partners
• Manage PII and Denied Party Screening requests
• Maintain performance reports for brokers
• Resolve or escalate customs-held inbound shipments
• Research compliance requirements in emerging markets

Client-Facing & Strategic Responsibilities:

• Act as primary client and logistics contact
• Advise on customs clearance, classification, valuation, and regulations
• Summarize regional compliance performance metrics
• Help produce MBRs and QBRs (Monthly/Quarterly Business Reviews)
• Track and manage action items from reviews or client requests
• Own communication with client program managers
• Ensure internal adherence to client-specific processes
• Conduct weekly meetings with client managers
• Provide shipment updates and proactive delivery tracking

Candidate Qualifications:

• Bachelor’s Degree in a related field
• Experience: 5+ years in logistics, trade compliance, regulations, inventory, or warehouse management
• Domain Experience: 5+ years in Hardware Operations
• Proficiency with spreadsheets, stock management, and forecasting
• Adaptability in a dynamic, fast-changing environment
• Strong interpersonal and communication skills across all business levels
• Knowledge of trade compliance rules and regulations