Job Description

The Opportunity
We are looking for a Compliance Administrator with strong attention to detail. You must have a solutions-oriented mindset and be comfortable taking on new projects. Using Alpine technology, you will need to prioritize your day and adapt to changing subcontractor needs. Experience using MS Office, electronic CMMS systems and answering client and subcontractor queries via phone and email is ideal!

The Compliance Administrator is responsible for supporting subcontractor onboarding, agreement administration, compliance tracking, and operational documentation management across assigned portfolios. This role ensures all contractor records, building access requirements, and contractual documentation remain current, accurate and aligned with company and client standards.

This position also provides administrative and operational support to the service team, including temporary coverage for Customer Service Administrators as required.

The Role
• Contract draft work for agreements and communication with subcontractors and vendors
• Coordinate subcontractor onboarding and ensure all required compliance documents are collected and maintained
• Audit contractor files regularly to verify insurance, WCB, clearance, certification, and ongoing compliance requirements
• Manage building access requests, security clearances, and access tracking processes
• Maintain organized electronic records and ensure documentation accuracy across platforms
• Ad hoc project work based on client and team needs
• Generate daily, weekly, monthly reports on a request basis by the service manager / senior management
• Post purchase credit memos
• Analyze how well regions are performing in their areas and escalate to Customer Service Director.

The Qualifications
• Proficient in Microsoft Office Suite – excellent understanding of word and excel necessary.
• Experience with creating contracts and document.
• Experience with subcontractor and vendor coordination is an asset.
• Experience working within CRM or work order management systems
• Excellent customer service: must be comfortable communicating via phone and email.
• Must be organized.
• Problem solving.
• Able to work as part of a team and independently.
• Ability to work under pressure in a fast-paced environment.
• Fluent in English

The Compensation
• Salary Range: $48,000 to $51,000 per annum
• Location: In-Office role at the Delta head office.
• Comprehensive benefits package.
• Opportunities for advancement within a growing organization.
• A dynamic team culture that values accountability, professionalism, and service excellence.

We are an equal opportunity employer and welcome applications for all who are eligible to apply. We value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued and respected. Due to the nature of our services, some of our positions require a security clearance and/or a criminal and credit check. If you are a successful candidate, you may be asked to consent to a background check and security clearance. For positions with access to financial data or funds, your credit must be in good standing. Eligibility to Work in Canada: It’s important that you are legally eligible to work in Canada at the time an offer of employment is made. You may be requested to provide proof of eligibility at that time.
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