Job Description

Complex Injury Paralegal

Application Deadline: 25 May 2026

Department: Legal

Employment Type: Permanent - Full Time

Location: Southampton

Reporting To: Lead Lawyer / Partner

Keoghs LLP | Complex Injury Team
Full-time | 35 hours per week | Monday–Friday
Are you looking to develop your career in complex and high-value personal injury work?

Keoghs is looking for a dedicated Complex Injury Paralegal to join our successful and supportive Complex Injury Team in Southampton.
This is a role where you will gain hands-on experience assisting with large loss, catastrophic injury, and high-value multi-track claims—including brain, spinal, amputation, and fatal injury cases

If you’re currently working in a personal injury paralegal or SCT / FT file handling role and are looking to advance your career in complex injury litigation, we’d love to hear from you.

#INDUKI

What You’ll Be Doing

Working closely with a Lead Lawyer and wider Complex Injury Team, you’ll support the progression of high-value personal injury matters from instruction through to resolution. Duties will include:
File & Case Support

• Preparing, filing, serving, and diarising basic court documents and hearing dates
• Liaising with experts, counsel, insureds, and witnesses
• Coordinating conferences, hearings, joint settlement meetings, and expert appointments
• Managing CRU registrations, updates, and settlement notifications
• Reviewing medical records, photographic evidence, and surveillance footage
• Drafting summaries, mandates, and applications for records and police reports
• Redacting documents to maintain privilege and GDPR compliance
• Taking and fielding calls from all parties involved in the claims

As Your Skills Develop
With experience and supervision, you’ll progress to tasks including:

• Preparing instructions to counsel
• Drafting witness statements and liaising with witnesses
• Preparing and reviewing disclosure
• Attending client meetings and preparing notes
• Drafting updates to clients and more complex court documentation

What we're looking for

Essential Skills & Experience

• Prior experience in a litigated role - assistant or file handler (6 months min)
• Prior experience in personal injury - assistant or file handler (6 months min)
• Minimum of 5 GCSEs (grade 5/C or above)
• Demonstrable interest in law (e.g. LPC, CILEX, or experience in a legal environment)
• Strong communication and telephone skills
• Confident, organised, and able to manage competing priorities
• High attention to detail—especially when tasks are repetitive
• Good IT, literacy, and administrative skills
• A proactive team player with the flexibility to support the needs of the team
• Ability to work in line with the SRA Code of Conduct

Soft Skills

• Team Commitment – Values collaboration and others’ perspectives
• Resilience – Calm under pressure
• Growth Mindset – Keen to develop and improve
• Adaptability – Embraces change positively
• Client-Focused Thinking – Adds value through service quality
• Commercial Awareness – Understands broader business implications

Job Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death In Service – after 1 years’ service
• Pension Contribution based 5% Employee / 3% Employer
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

*after successfully completing probation