Employing Aboriginal and Torres Strait Islander People at Ngwala is essential to maintaining culturally aligned services. We STRONGLY encourage Aboriginal Torres Strait Islander people to apply for this role and others as they become available.
About Ngwala:
Ngwala Willumbong is a leading provider of culturally safe and effective support services for Aboriginal and Torres Strait Islander people. We are committed to supporting individuals affected by alcohol and other drug misuse, providing them with pathways to recovery through holistic and culturally appropriate rehabilitation programs.
About the Role:
The Complex Case Manager provides intensive, client-led, culturally safe and culturally responsive case management to Aboriginal and Torres Strait Islander community members with complex AOD, homelessness, psychosocial, and wellbeing needs.
The role works in close partnership with North Richmond Community Health (NRCH)—including the AOD Outreach Team and the Medically Supervised Injecting Room (MSIR)—providing in reach and outreach support to community members who are:
The role forms part of Ngwala’s integrated service system alongside AOD programs, SEWB, Youth Services, the Aboriginal Homelessness Entry Point, and the Public Intoxication Response Program.
Key Responsibilities:
Complex Case Management
Partnership & Integrated Practice
Community Engagement
Risk Assessment & Safety
Administration & Compliance
Skills & Experience:
Mandatory Requirements:
What We Offer:
How to Apply:
If you are passionate about supporting individuals on their recovery journey and promoting cultural safety, we would love to hear from you. Please provide the following:
*Shortlisted candidates will be required to submit pre-employment checks including a Police Check (no older than 3 months), Victorian Employment Working with Children Check, Health Declaration and/or a medical check as well as right to work in Australia Check.
The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.
We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.
With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.
We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.
When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.
In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.
