Therapy Care

Complex Care and Behavioural Disability Support Worker

Therapy Care  •  $86k - $89k/yr  •  Blacktown, AU (Onsite)  •  16 days ago
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Job Description

At Therapy Care we are a people first business. Our vision is to create a connected community where participants, carers, and families feel welcome and valued. We empower individuals living with disabilities to realize their dreams—no matter how big or small. Therapy care covers the Western Sydney area surrounding Blacktown and Penrith.

Participants of Maori or Aboriginal decent are encouraged to apply.

We currently have multiple roles for Support Workers with experience working in Forensic support services. Workers with this experience will have experience and knowledge in specialized care and rehabilitation for individuals involved in the criminal justice system, mental health, risk management, and community reintegration.


In this role you will work in a 2:1 format to deliver specialized support for high medical and physical needs, ensuring dignity and independence are maintained through expert clinical guidance.

If you have experience with Complex supports like extreme impairment, working in SIL homes or with Challenging Behaviors, we want to hear from you too. We provide a variety of support services and can offer other shifts during the day and evening to fill out your schedule.

  • Hours: Afternoon from 1:00PM

Our normal shifts are generally between 6am and 10pm at night. Please advise your availability as we have multiple participants looking for support services.

  • Schedule Monday to Sunday.
  • Location: Blacktown area
  • Pay Rate: $43.23-$44.59 depending on experience and qualifications.
  • Allowances Fuel, Broken shift and overtime rates.
  • Start: ASAP

Mandatory Checks:

  • Minimum Cert III (Individual Support/Disability).
  • NDIS Worker Screening Check.
  • WWC Paid check.
  • Current First Aid/CPR.
  • Driver’s License & Insured Vehicle.
  • NDIS Orientation Module.

Requirements:

  • Managing Complex Behavioural issues - Familiar with processes and rules.
    • Forensic support services - Specialized care and rehabilitation for individuals involved in the criminal justice system, mental health, risk management, and community reintegration.
  • Maintain accurate and up-to-date records and documentation.
  • Assist clients with daily living activities, including personal care, meal preparation, and medication management.
  • Emotional Resilience & Regulation to help de-escalate situations and provide a sense of safety for the participants.
  • Ability to observe and report on potential safety issues.
  • High-Level Adaptive Communication skills to develop connections, show care and support. Develop and maintain positive relationships with clients, their families, and other professionals involved in their care.
  • Professional empathy, compassion, and a collaborative approach. Foster a positive and supportive environment.
  • Ability to work in a 30km radius of Penrith and Blacktown.

Why Join Our Team?

  • Recognizing Excellence: We celebrate our wins! Through our online platform, we run regular programs like Employee of the Month, where the winner receives a $500 voucher.
  • Your Pocket Matters: Access our Internal Employee Discount Scheme to save on everyday expenses, including popular brands, shopping, fuel, car rental schemes, and discounted vouchers.
  • Stable & Meaningful Work: Enjoy stability in a role where you make a genuine difference in the lives of people with disabilities and the aged.

Apply today using the apply button bellow to kick start your career with Therapy care.

Therapy Care

About Therapy Care

Therapy Care Group is a leading, therapy-led NDIS provider. Across Sydney and Newcastle, we deliver one of the broadest ranges of disability supports in the sector — spanning allied health therapies, core and complex care, high-intensity supports, social programs, home services, day programs, respite and more.

What sets us apart isn’t just the scale of our services; it’s how we deliver them.

We’re committed to therapy-led support, where evidence-based clinical guidance shapes our care planning, team collaboration, and participant experience. With secure, shared systems and a collaborative team culture, we ensure participant preferences, goals, and progress are not only respected — they’re proactively communicated across services to enhance outcomes. Confidentially. Seamlessly. And measurably.

We’re here to make the NDIS easier, not harder. That means reducing friction, advocating fiercely, simplifying processes, and building long-term, trusting relationships that empower participants to live independently and fully.

Our Purpose

🌟 To empower individuals living with disability and support their independence in everything they do.

Our Values

✔️ Embrace innovation and change

✔️ Create a community

✔️ Strive for impactful growth

✔️ Promote respect and equity

✔️ Manage risk and learn from mistakes

From early intervention to lifelong care, from therapy rooms to backyards and beaches — we show up where it matters. Therapy Care is building a future where every participant is seen, supported, and able to thrive.

Industry
Healthcare & Social Services
Company Size
11-50 employees
Headquarters
Blacktown, AU
Year Founded
Unknown
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