Hilton

Complex Business Travel Sales Manager - Embassy Suites by Hilton San Francisco Airport Oyster Point and Airport Waterfront

Hilton  •  South San Francisco, CA (Onsite)  •  2 hours ago
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Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Complex Business Travel Sales Manager, you’re not just driving revenue growth through corporate and consortia travel partnerships – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Sales Incentive

Hilton offers a best-in-market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company’s financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout.

The Ideal Candidate Will:

  • Have 2 to 3 years of experience as a Sr. Sales Manager or BT Sales Manager
  • Have Knowledge of the Bay Area Market

Here's what you'll do during a typical day:

  • Deliver strategic sales plans: Develop, implement, and monitor annual sales and marketing plans aligned to revenue goals, market shifts, and evolving customer needs
  • Drive business travel revenue: Identify, pursue, and convert new business travel opportunities across corporate and local segments through proactive outreach, sales calls, and tailored proposals
  • Develop and manage negotiated rate programs: Lead strategy and execution for Corporate and Local Negotiated Rates (CNR & LNR), leveraging data, market trends, and cross-functional collaboration to grow market share
  • Grow luxury consortia partnerships: Build and maintain strong relationships with top consortia (e.g., AMEX FHR, Virtuoso, Signature, Impresario) through personalized service, strategic marketing investments, and compelling digital content across extranet sites
  • Lead account management and client engagement: Provide high-touch service to key accounts and corporate travel planners via email, phone, and in-person meetings; regularly review production and adjust strategies to ensure retention and growth
  • Cultivate key local market relationships: Own and expand presence in the local market (5-block radius) by focusing on vertical markets such as legal and healthcare, networking with local businesses, and partnering with group sales to uncover new opportunities
  • Maximize visibility through targeted marketing: Direct the hotel’s positioning across consortia platforms and marketing programs to drive agent engagement and strengthen brand perception

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality Acting with Integrity and always doing the right thing. Inspiring others through Leadership A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Hilton

About Hilton

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 24 world-class brands comprising more than 8,400 properties and over 1.25 million rooms, in 140 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests in its more than 100-year history, was named the No. 1 World’s Best Workplace by Great Place to Work and Fortune and has been recognized as a global leader on the Dow Jones Sustainability Indices. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 210 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, X, LinkedIn, Instagram and YouTube.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
McLean, VA
Year Founded
1919
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