Job Description

Who We Are

Zinfra is a leading partner in the design, build, operation and maintenance of Australia’s energy and utilities infrastructure. Delivering an annual portfolio of more than $1.2 billion, our work helps keep energy flowing safely and reliably to communities across Australia while supporting the nation’s energy transition.

With a workforce of more than 2,800 people, we deliver complex infrastructure, asset management and field services across Australia’s east coast. Our people draw on deep industry experience, an unwavering commitment to safety and practical innovation to deliver the right outcomes for our clients and communities.

About the Role

Based in Lilydale and reporting to the Completions Team Leader, the Completions Coordinator plays an important part in progressing completed field work through to billing. You will review and process completed work orders, maintain accurate information in SAP and follow up with field crews where completion details are missing or unclear.

This is a practical, process-driven role where accuracy and follow-through matter. You will work closely with field and delivery teams to resolve straightforward issues, maintain reliable records and help ensure jobs are closed out correctly and within required timeframes. It is a great opportunity to build your administration and systems experience within the electricity distribution and infrastructure industry.

You will:

• Process completed work orders from field completion through to billing readiness.
• Enter, update and maintain accurate work-order and completion information in SAP.
• Review completion details and follow up with field crews to resolve missing, unclear or inconsistent information.
• Identify and resolve basic billing issues, escalating more complex matters when required.
• Maintain clear records while following established completion, billing, data-quality and document-control processes.

About You

You will be organised, dependable and comfortable working through detailed administrative processes. You take ownership of your work, recognise when information does not look right and follow up proactively to find a practical solution. You will also communicate clearly with field crews and internal teams while maintaining consistent and accurate records.

To succeed in this role, you will bring:

• Strong attention to detail and a commitment to accurate data entry.
• Sound computer and administration skills, with experience using SAP or a similar system viewed favourably.
• An organised approach to managing routine work, competing priorities and deadlines.
• Clear and professional communication skills, including the confidence to follow up information with field teams.
• Previous experience in administration, work-order processing, completions, billing support or civil construction viewed favourably.

Why Work With Us

What we do matters. Delivering safe and reliable energy makes a difference to people’s lives across Australia every day. We are proud to keep communities connected while preparing the nation for a renewable future.

We are a certified family-friendly workplace and offer benefits that support our people both at work and outside it, including:

• Recognition through our Incentivise program.
• Paid parental leave and universal reproductive health leave.
• Employee Assistance Program support for employees and their families.

We know Zinfra is a great place to belong, but do not just take our word for it. Hear directly from our people about what it is like to build a career, make an impact and be part of the team at Zinfra.

We champion and value diversity in life and work experiences because broader perspectives strengthen our problem-solving, decision-making and ability to innovate.

We welcome applications from everyone, including First Nations peoples, veterans, people living with disability and members of the LGBTIQA+ community.

If you require adjustments during the recruitment process, please let us know.

Recruitment Process

During the recruitment process, you may be required to undertake pre-employment checks, including a pre-employment medical, reference checks and a national police check.

Notice to Third Parties

Zinfra does not accept unsolicited resumes, or liability associated with fees or costs, from recruitment agencies, search firms or other third parties. Interested candidates are welcome to submit their application independently.