ANSTO

Complaints & Oversight Officer (356197) - Integrity Commission

ANSTO  •  Onsite  •  11 days ago
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Job Description

We encourage applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers and lesbian, gay, bisexual, transgender and intersex (LGBTIQA+) people.

The Integrity Commission supports reasonable adjustment requests in any stage of the assessment process to remove barriers and facilitate full participation in all aspects of employment for applicants with disability. If you have individual requirements that need to be accommodated to participate in an interview or recruitment activity, you can include this information with your application.

We are a diverse and inclusive workplace and understand the importance of flexible working arrangements. Talk to us about how this could work for you.

Hours per fortnight

73.50 hours per fortnight - flexible options available.

Duties

  • Facilitate the Commission’s misconduct matter management process, particularly by:
    • identifying key issues and allegations in complaints
    • triaging complaints, notifications and referred matters
    • undertaking analysis and research as required
    • preparing correspondence.
  • Conduct assessments and audits and prepare reports related to misconduct matters in accordance with the Act (and applicable policies, practices and procedures).
  • Manage and monitor information and records about misconduct matters on the Commission’s misconduct matters case management system and other relevant databases.
  • Maintain effective communication and relationships with colleagues, complainants, public officers and public authorities, including liaison with senior public officers to obtain relevant information.
  • Other duties relevant to the Complaints and Oversight Unit as required by the Manager, Complaints and Oversight and the Director Complaints and Oversight.

Essential Requirements

The successful appointee must satisfy:

A security vetting process to obtain Baseline security clearance (access to classified information and resources up to and including PROTECTED). This process requires the Australian Government Security Vetting Agency to collect personal information to assess suitability. Australian citizenship is a requirement of security vetting.

A pre-employment check about any disciplinary or managerial action in any previous employment.

Identification check.

Desirable Requirements

  1. Experience in utilising and maintaining electronic case and/or management systems.
  2. Experience working in a legal, regulatory, complaints and/or confidential environment.

Download the Statement of Duties and any Associated Documents

Statement of Duties (356197) Complaints and Oversight Officer - June 2026.docx

Statement of Duties (356197) Complaints and Oversight Officer - June 2026.pdf

Information for Applicants - Integrity Commission.docx

Information for Applicants - Integrity Commission.pdf

How to apply

Online applications are preferred, please select the 'Apply Now' button. You will be prompted to complete an online application form and to attach your cover letter, curriculum vitae and a maximum two-page statement of suitability for the position. Please note, attachments must be in Microsoft Word or PDF format.

If you are unable to submit your application online, please contact the Department of Justice Recruitment Team on (03) 6165 4911.

For more information

Nathan Churches
Human Resources Officer
Email: nathan.churches@integrity.tas.gov.au
Phone: (03) 6165 6871

ANSTO

About ANSTO

ANSTO is one of Australia’s largest public research organisations and custodian of much of our country’s important science infrastructure, including the OPAL nuclear research reactor, the Australian Synchrotron, accelerators, cyclotrons and neutron beam instruments.

More than 1000 scientists, engineers and experts work at ANSTO to answer the significant environmental, medical and industrial questions using nuclear techniques.

ANSTO’s international collaborations, including partnerships with the European Organization for Nuclear Research (CERN), ensure Australian scientists are connected to a global network of experts and research projects.

As part of enabling a strong national collaborative network, ANSTO is connected with all Australian and New Zealand universities through the Australian Institute of Nuclear Science and Engineering (AINSE), providing researchers access to Australia’s nuclear science, technology and engineering expertise and landmark infrastructure.

On average, ANSTO accommodates over 1800 visiting researchers from other Australian and international research organisations each year.

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Industry
Biotech & Life Sciences
Company Size
1,001-5,000 employees
Headquarters
Lucas Heights, AU
Year Founded
Unknown
Website
gov.au
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