The Competency Center Sales Representative is responsible for building and maintaining positive relationships with various customer contacts by promoting solutions and services while growing sales and profitability. This position serves as the key point of contact between the customer and multiple internal department contacts within the organization.
This position is responsible for ensuring that all obligations within a customer contract on met on time by both parties.
ESSENTIAL DUTIES AND RESPONSIBILITIES
•Schedule, create, and lead quarterly business reviews.
•Formulate medium to long-range sales plans to protect, grow, and diversify the relationship with a defined group of customers.
•Develop and implement a strategic customer growth roadmap/plan with the focus on implementing new business awards and building customer dependences.
•Aggressively pursue additional sales opportunities and proactively drive opportunities to successful closure.
•Engage customer contacts to initiate contract renewal process, and ensure contracts are renewed on time.
•Monitor competitive activity in each account and ensure appropriate response strategies are formulated and communicated.
•With autonomy and tenacity, resolve issues and ensure customers receive high quality customer service.
•Ensure customer profitability by maintaining and/or improving customer margin through coordinated activity with Sales Operations and other departments (obtaining customer approval on substitutes/alternatives, getting necessary price increases implemented, etc.)
•Maintain accurate information for sales pipeline, prospects, customer information and communication logs within the CRM system.
•Assist in the management of all elements of contractual obligations, including but not limited to excess & obsolete inventory, value added/value engineered, cost savings documentation, pricing/material index reviews, inventory reductions, and expense minimization.
•Own relationships with mid-level clients (i.e. Purchasing Manager) and foster relationships with senior clients (i.e. Purchasing Director, C-Suite, etc.).
•Support customer implementations and continuous improvement initiatives
•Perform all other duties as assigned.
EDUCATION, EXPERIENCE, QUALIFICATIONS, SKILLS & ABILITIES
•B.S. Degree in Business, Marketing, Supply Chain, Engineering, or related field, and/or equivalent experience.
•Minimum 2 years of industrial sales experience, with related products and/or related industry.
•Valid Driver’s license and approved driving record.
•Experience with project management and/or new customer onboarding, a plus.
•High standard of professionalism and ethics.
•Preferred style of teamwork, collaboration, and humility
•Ability to analyze complex business situations and develop creative business focused solutions.
•Self-starter, self -motivated, and ability to manage and drive own schedule.
•Ability to interpret a variety of instructions furnished in written, oral, blueprint or schedule form.
•Strong listening and interpersonal skills, and formidable negotiating skills.
•Effective communicator, both verbally and with written communications.
•Ability to speak effectively before groups of customers and employees. Refined persuasion and related sales and presentation skills.
•Strong listening and interpersonal skills, and formidable negotiating skills.
•Advanced Knowledge of Microsoft Word, Excel, PowerPoint and Outlook.
•Ability to prioritize multiple tasks and execute in a high-pressure environment.
•Comfort with and efficient in data analysis, graphs, statistics, percentages and ratios.
•Travel estimated up to 60%.
The Würth Difference:
Why Würth:
EEOC STATEMENT:
The Wurth Industry North America group of companies are Equal Opportunity Employers and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, genetic trait or predisposition, carrier status, citizenship, veteran or military status, and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. Wurth will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws. #LI-SJ1
Our industry-leading inventory management technology and a worldwide team of supply chain experts help ensure you receive your C-Parts, including fasteners and other industrial supplies, at the right place, right time, and right price, every time, with:
• Data-driven, customized inventory management solutions
• End-to-end program support to optimize supply and reduce costs
• Global network stability and buying power combined with local partnership
We provide maximum efficiency, control, and transparency over your supply chain. Our highly customized logistics solutions lower purchasing and operating costs, save valuable storage space, and free up your teams so you can concentrate on your core business. Our responsive, experienced team provides constant support to help you get the most out of your programs, products, and processes.
Our expertise goes further than distribution. We invest in continuous learning and practical knowledge-sharing across inventory management, quality, logistics, and supply chain best practices, so customers benefit from proven processes, not just parts.
Our parent company, the Würth Group, is the world market leader in industrial distribution and consists of hundreds of companies in more than 80 countries. Our access to the Würth Group’s global knowledge and resources provides a network of stability and breadth of expertise, while our local teams are busy cultivating personal relationships and understanding to ensure your supply chain needs are met.
Family-owned and privately held since 1945, the Würth Group is characterized by a future-oriented strategy, unparalleled customer partnership, and an unrivaled commitment to quality.
